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Metropole Suites South Beach
- Hotels
- Miami Beach, FL
About this business
Location details
635 Collins Ave, Miami Beach, FL, 33139, United States
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Always a great stay
Business response:
Thank you for staying with us. We really appreciate your feedback.
Excellent location I had an awesome stay I will return again .. This is a must stay hotel
Business response:
Hi there! Thank you so much for your fabulous review! We truly appreciate it! We're so happy you enjoyed your stay and that you loved our location! Can't wait to see you next time!
Nice hotel close to South Beach Nice hotel close to South Beach but the images on the web gives a more luxurious impression than our experience. Expensive parking.
Business response:
Greetings Brian! Thank you for taking the time to provide us with your honest feedback. We really appreciate it. We're so happy you loved our location! We're sad to hear though that you didn't find our room conditions to be up to your standards and that you also found the parking to be expensive unfortunately. We hope you at least enjoyed your stay overall and decide to return to stay with us in the future. Warmest Regards.
My stay was I would say not bad, but it was a bunch of younger people arguing during the night and then our first couple days experience were arguments downstairs at the check-in desk but other than that the stay was decent just the elevator Took forever
Business response:
Greetings! Thank you for your honest feedback. We truly appreciate it. We're so glad you enjoyed your stay. We sincerely apologize though for the disturbance of the other guests arguing. Thank you for letting us know. We hope to see you again next time. All the Best.
Amazing suite, loved the furniture and layout. Beautiful hotel. Pool could have been bigger. Wish it was a little closer to middle of city but lovely
Business response:
Hi there Chelsea! Thank you so much for the wonderful feedback! We are so happy you loved the suite, furniture, layout and hotel overall. It's much appreciated. We're glad you enjoyed your stay and hope to see you soon! All the Best!
Convenient and Clean The experience was ok but the room was so hot...no one ever came to fix it and it was 80 degrees in our room every night.
Business response:
Greetings Tina, thank you for taking the time to provide us with your honest feedback. We value our guests' opinions. We're truly disappointed to hear you had an issue with the a/c. It's surprising to hear our maintenance did not address the problem. We always strive and aim to provide excellent service. We sincerely apologize for the inconvenience and hope you return in the future so we may win back your good favor. Warmest Regards.
nice close to beach Love the room was very beautiful and big. Loved the kitchen got the chance too cook. Staff was nice and very quick every time we called they were at the door to clean or bring fresh towels with thin 5mins. They even kept are lougage after check out so we can finish touring Miami will be visiting again will only stay at this hotel.
Business response:
Hi there Clara! Thank you so much for taking the time to share your wonderful 5 star experience at the Metropole! We are so happy that you loved the room and our staff with their quick attention. We aim and strive to always provide the best service possible to all our guests. We can't wait to see you next time! All the best.
Frequently asked questions about Metropole Suites South Beach
How is Metropole Suites South Beach rated?
Metropole Suites South Beach has a 3.8 star rating with 3,184 reviews.
When is Metropole Suites South Beach open?
Metropole Suites South Beach is open now. It is open 24/7.