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Metropole Suites South Beach
- Hotels
- Miami Beach, FL
About this business
Location details
635 Collins Ave, Miami Beach, FL, 33139, United States
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Business response:
Hello Olawale, thank you for taking the time to post your star rating for the Metropole. We hope you enjoyed your stay and will return in the future. Warmest Regards.
Best spring break ever It was an excellent location close by ocean dr and the parties around
Business response:
Hello there H.H! 5 stars! Wow! Thank you so much for the amazing review! We're so happy you had the best spring break ever while staying at the Metropole and that you enjoyed our location too. We can't wait to see you next time! All the Best.
מלון מושלם!!! החדר מדהים, יש בו הכל והוא ממש נוח. צוות המלון אדיב ושירותי. מיקום מעולה למלון!
Business response:
Greetings! Thank you so much for your wonderful 5 star review! We appreciate your feedback. We're so happy you had a great time with us! We can't wait to see again in the future!
South Beach South Beach is a comfortable place to be, with easy access to Miami, the beach and shops and 80 degrees is very nice in February.
Business response:
Hello there William, we appreciate your fabulous feedback! Thank you so much for the review! We're so happy you had such a nice time in South beach and enjoyed our great weather. We hope to see you next time!
Attractively, reasonable, great location. Front desk kindly upgraded us from 1 bedroom to 2 bedroom suite. Staff very nice, but no bell person, no promised airport transfers, and no car valet when we arrived around 9:30 pm. Rooms nicely decorated, but only one very tiny bath for 2 bedroom suite. Pleasing rooms and courtyard. First floor units are not disability friendly due to a couple of stairs. Not sure if rest of building has elevators. Really great location only a block from beach and lots of restaurants and nice shops. ... read more
Business response:
Greetings! Thank you very much for your detailed feedback on the Metropole. We truly appreciate it. We value our guests' opinions. We're so happy to hear that you loved the location, decor and our friendly staff. Since we are a small boutique hotel, we unfortunately do not have a bell person. A valet attendant is usually present from 11am-7pm since that is the busiest time, but we always call for a runner to come and pick up and drop off vehicles if valet is ever done with us at the front desk. We do have an elevator on the ... read more
Vale a Pena - Miami Beach Quarto muito amplo e confortável. Os únicos contras: Sinal do WIFI não pega no quarto todo e deixa um pouco a desejar e a iluminação da sala não era das melhores. Recomendo a hospedagem. Muito bom hotel e staff.
Business response:
Olá, Danilo! Obrigado por sua 5 estrelas comentário! Estamos tão happy você Entes nossa e equipe. Lamentamos saber que você teve alguns problemas com o wifi e a iluminação embora. Esperamos que você voltar em sua próxima visita a Miami Beach. Atenciosamente.
It was a great location but the place was very dirty.
Business response:
Hello Cynthia, we're so sorry to hear you did not have a 5 star experience. Thank you for bringing this to our attention. We will address it accordingly. We hope you return. Have a nice day.
Nice location but the floor was very dirty We stayed there for one night last weekend. The location is super convenient. 5 minutes' walk to the beach. And Walgreen is one block away. Our room is a 2-b suite on the first floor facing the yard. The key neg is that the hardwood floor of the room was extremely dirty. Our two kids loves to sit and play on the floor, and their clothes/pants got black marks all over. The cleaning process of the hotel needs to be greatly improved.
Business response:
Hello BigApple, thanks for your feedback. We're glad you loved the location. We're sorry to hear though that your experience was not a 5 star one. Thank you for bringing the issue you had to our attention. We are addressing it. We always aim to provide the best customer service possible. We hope you return. Warmest Regards.
Business response:
Hello Sarah! Thank you for your fantastic 5 star review! We are so happy you had a wonderful experience. We can't wait to see you next time!
Frequently asked questions about Metropole Suites South Beach
How is Metropole Suites South Beach rated?
Metropole Suites South Beach has a 3.8 star rating with 3,184 reviews.
When is Metropole Suites South Beach open?
Metropole Suites South Beach is open now. It is open 24/7.