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mezeh mediterranean grill (short pump)
- Restaurants
- Henrico, VA
About this business
Location details
11710 W Broad St, #200, Henrico, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Hi Team, I would like to report this order due to multiple reasons # Order was supposed to be delivered at 1.30pm and it was delivered after waiting for 30 minutes after 2 o'clock, people in counter were also very unresponsive. # Multiple items were also missing in the order, including all the sauces I ordered and multiple selected items like eggplant. While I enjoyed dine in orders before, this online order was a horrible experience for me. Please do the needful.
I visited your location today and am very displeased. If I select SCAN & PAY to earn loyalty that is my expectation. If not, then a member of the team should know how to operate the Point-of-sale system, so the transaction can be reversed.
i was recently very upset with my order because the server wasn’t very nice and was very very stingy with all of the toppings. it was about half the size of the normal bowls i get a mezeh and overall the experience made me upset because this is one of my favorite restaurants and normally the workers are not like this.
I ordered online and when I beought my food home the lid wasnt even on, there were forgotten ingredients, and no pita bread and no utensils. I would like a refund please.
Usually go to the Short Pump location and everyone is always pleasant. Stopped by your location at about 2:00 and I was the only one there. The server ignored me but after cleaning some stuff up she finally asked me what I wanted. She was unfriendly and acted like I was bothering her She kept saying “anything else”! I wasn’t holding up the line because there WAS no line.
This was a terrible meal. Bought through Uber Eats on Saturday Feb 6 around 8pm. I buy from Mezeh monthly and keep coming back because they are consistently well prepared meals. Today was awful. The bowl was VERY light on the ingredients I ordered but most disappointing was the pita that was just barely cooked dough! Someone in Short pump needs to be trained on proper procedure and knowing when something is not fit for customers. See my pic of the uncooked doughy gum that was provided as a pita. Shame.
I had been a regular customer at Mehzeh. Recently noticed the quality of food and service being very poor. Especially on 16th January I received undercooked Rice in my order. The meat quantity is also less compared to other times.
I received my order made incorrectly yesterday. I ordered a bowl with vegetable kofta, roast vegetables, tzatziki sauce and those items were missing from my order. They gave me falafel instead without telling me.
I went there for my friends birthday. I was new and wasn’t sure how to order ? and instead of helping the server Was very Irritated and was not at all welcoming towards a customer. I want to go back there since we liked the food, but displeased with customer service/ overall experience 😔
Frequently asked questions about mezeh mediterranean grill (short pump)
How is mezeh mediterranean grill (short pump) rated?
mezeh mediterranean grill (short pump) has a 4.4 star rating with 1,259 reviews.
When is mezeh mediterranean grill (short pump) open?
mezeh mediterranean grill (short pump) is closed now. It will open at 11:00 a.m.