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Michael Krach of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Michael and I developed a rapport almost immediately. He is professional, knowledgeable, and personable. The education I received on the nuances of loan financing (that no loan officer has ever brought to my attention) will benefit me beyond the current loan. To take the time to equip a customer with knowledge that will have a lasting impact is a demonstration of Michael's integrity and concern for the customer.
Business response:
Hi Atanya, I'm thrilled to hear that you felt well-informed and satisfied with the service I provided. It was a pleasure working with you and I'm glad I was able to offer some unique insights and education on the loan financing process. It's important to me that my customers understand all the nuances of their loan options, so they can make the best decisions for their future. Thank you for the positive feedback and for choosing Mutual of Omaha Mortgage. Feel free to reach out anytime if you have any more questions or need f... read more
Verified by Mutual of Omaha Mortgage
Michael made a real bad situaton as good as it could be
Business response:
I'm pleased to hear that I was able to help turn a difficult situation around, Dennis. It's my number one priority to ensure my clients have the best possible experience, even under challenging circumstances. Your feedback means a lot to me, and I'm glad to have had the opportunity to assist you. I'm always here if you need anything else. Thank you for choosing Mutual of Omaha Mortgage and for the 5-star review. -Michael Krach
Verified by Mutual of Omaha Mortgage
Michael Krach made the whole experience great. He responded promptly to communications, provided timely and informative information and was professional and very helpful. He also genuinely seemed to care about helping me.
Business response:
I'm thrilled to hear your experience with me was a great one, Anthony. It was my pleasure to provide you with timely and informative information. Knowing that you felt my genuine interest in helping you is the best acknowledgement I could hope for. Thank you for taking the time to leave a 5-star review and for choosing Mutual of Omaha Mortgage. Let me know if there's anything else I can do for you in the future.
Verified by Mutual of Omaha Mortgage
Michael was great and answered all my questions. Always got back to me super fast. The whole process went a lot quicker then I thought it would. Everyone I spoke with was super friendly.
Business response:
I'm really pleased to hear you had such a positive experience, Vanessa. Your review really means a lot to me and everyone here at Mutual of Omaha Mortgage. It's great to know that the efficiency and friendliness of our service exceeded your expectations. If you have any more questions in the future, don't hesitate to reach out. Thank you for your support! - Michael Krach
Verified by Mutual of Omaha Mortgage
Michael was there for me and always answered my questions, no matter when.
Business response:
I appreciate your kind words, Robert. I'm glad to hear that I was able to be there for you and answer all your questions. Your satisfaction is my top priority. It's customers like you that make working at Mutual of Omaha Mortgage a true pleasure. Thank you for taking the time to leave a 5-star review. It means a lot to me.
Verified by Mutual of Omaha Mortgage
The process went so quickly and smoothly!
Business response:
I'm thrilled to hear that your experience was both quick and smooth, Frances! Efficiency is a top priority for us at Mutual of Omaha Mortgage, so it's fantastic to hear that we were able to exceed your expectations. Your positive feedback encourages us to continue providing top-notch service. Thank you for taking the time to rate us 5 stars. If you have any further needs or questions, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Michael always did what he said and followed up. Me, being a novice at this, he was able to walk me through the process to a good outcome, which we were looking for. I will miss the side conversations while waiting for something else to happen. Thanks to him and his team for a good result.
Business response:
Hey John, I'm genuinely glad to hear that you had a good experience with us at Mutual of Omaha Mortgage. It's always my goal to make the mortgage process as smooth and understandable as possible, especially for those who are new to it. I also enjoyed our side conversations - it's always a highlight of my day to get to know clients a little better. I'm pleased that you're happy with the outcome, and I appreciate your 4.83-star rating. Remember, even though our formal work is done, I'm still here for any questions or future... read more
Verified by Mutual of Omaha Mortgage
Mike was a pleasant friendly man to work with . He was attentive and always abailable when I had any questions . He made this experience easy and understandable.
Business response:
Hi Mary, I'm thrilled to hear that your experience with me at Mutual of Omaha Mortgage was a positive one. I strive to always be available and attentive to all questions and concerns, and I'm glad I was able to make this process easier and more understandable for you. Thank you for the high rating and wonderful review. I appreciate your feedback and look forward to the possibility of assisting you again in the future. - Michael Krach
Verified by Mutual of Omaha Mortgage
Michael was extremely helpful and friendly throughout the entire process. He made sure I was aware of the next steps and he was always available when I needed help.
Business response:
I'm truly grateful for your positive feedback, Nicole. I'm happy to know that you found my assistance helpful and friendly. It's always important to me that my clients understand each step of the process and feel supported. I appreciate your acknowledgement of my availability and dedication. Thanks for choosing Mutual of Omaha Mortgage and for your terrific rating. Looking forward to being there for your future needs.
Frequently asked questions about Michael Krach of Mutual of Omaha Mortgage
How is Michael Krach of Mutual of Omaha Mortgage rated?
Michael Krach of Mutual of Omaha Mortgage has a 4.8 star rating with 360 reviews.
When is Michael Krach of Mutual of Omaha Mortgage open?
Michael Krach of Mutual of Omaha Mortgage is open now. It will close at 5:00 p.m.