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V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
16700 House Hahl Rd, Building 1, Cypress, TX, 77433, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Verified by V.I.P. Mortgage, Inc.
I have absolutely no problem with the way the process went other than the uploading of documents. If you have to amend or add to a doc you can’t find it unless you have created folders. The actual experience with Michael was good. The survey should include a response between ok and great
Verified by V.I.P. Mortgage, Inc.
Great communication and really helpful
Verified by V.I.P. Mortgage, Inc.
There were several times during the loan process when emails were not sent to all parties on the loan application. Additionally, confirmation of receipt of documents was not provided, and office staff was frequently unavailable on the phone.
Verified by V.I.P. Mortgage, Inc.
Michael was very thorough every step of the way!
Verified by V.I.P. Mortgage, Inc.
He did 100% good job overall,
Verified by V.I.P. Mortgage, Inc.
Last minute ask documents sign and not ready to document for closing date and no notice time on title company (title company did't know about closing time and wait 1&half hours).no notice exact down payment and closing cost .
Verified by V.I.P. Mortgage, Inc.
Lack of timely communication. His email was getting spam-trapped by my ISP and it took two weeks for him to follow up by phone as to why I was not responding. Closing figures were not received until AFTER 5pm on the day before an AM closing.
Verified by V.I.P. Mortgage, Inc.
The communication is not always clear and is always sent late in the evening, which is very inconvenient as most businesses are already closed if things are time sensitive and needs to get done during business hours.
Verified by V.I.P. Mortgage, Inc.
My credit process was not the easiest. I had several issues and concerns that were basically addressed through email. I wish they would have been more communication via telephone. Throughout entire process, I was only called twice. There was no personal connection for me to trust the process in the hands of the loan originator.
Michael Tedone has a 4.8 star rating with 265 reviews.
Michael Tedone is closed now. It will open tomorrow at 9:00 a.m.