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Mike Shaw Kia
- Car Dealers
- Corpus Christi, TX
About this business
Location details
6802 S Padre Island Dr, Corpus Christi, TX, 78412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Recommended Recommended Recommended Recommended
Horrible dealership. Won’t honor warranties. Stuck me with rental car fees after my sunroof exploded all over my head even though warranty covered rental. They don’t want other users to know they are being sued.
Business response:
Hello. I am not aware of your situation. Could we discuss? Best way to reach me is my mobile number. 210-559-7413. Adam Claiborne, General Manager
Hate is not the feeling I will say I am experiencing right now. I have never in all my years owning a Kia have seen the service so poor, unjust, and horrible customer service starting with Brandon Silva and everyone under him. Starting with my parents' van ( which is still not fixed), tell them that the problem they were having was not covered under warranty or the lemon law. They had a letter from kia that one of the repairs they needed to fix was under warranty, but apparently, they still said no. Now they are screwing o... read more
Business response:
We are deeply sorry to hear about your family's experience and the frustration this situation has caused. It is upsetting to hear that your concerns were not addressed properly, and we completely understand how disappointing this has been. We would appreciate the opportunity to discuss these concerns further. Please feel free to reach out directly so we can address everything properly. Jeff Barlow Service Manager jeffb@mikeshawautomotive.com
Mike Shaw Kia..financing?? So the sales rep says to you everyone who walks through that door leaves happy. Well that is NOT true. They tell you they will always work with you on financing to make sure your a happy satisfied customer. LIARS. We were working on purchasing a 2020 vehicle, & they added $1850 more for protection plan that is free oil changes & tire rotations which we DO NOT NEED.... & requested it to be removed...but they said they can not remove. BULL, It can be removed!!!
Business response:
We're sorry to hear that your experience didn't meet your expectations, Sallie. We strive to work with every customer to find financing options that meet their needs, and it's disappointing that you felt we fell short. While the protection plan is designed to offer value, we understand that it may not suit everyone. We will use your feedback for future improvements. If you would like to discuss this further, please feel free to reach out to us, and we will be happy to help. Trina Ritchie Customer Relations Manager trinar@mi... read more
DENNIS DAUGHTERY!! WORST MANAGER EVER!! Was extremely RUDE and tried INTIMIDATING my family!! Never have I EVER experienced such lack of professionalism from any type of business! He treated us very poorly and as if we were idiots. Salesman and General Manager were able to mitigate the situation but he really ROBBED us of an overall good experience. Not to mention he traumatized our CHILD who was present! I hope Mike Shaw Kia doesn’t continue to have bad business because of ONE person! Everyone else was kind, welcoming, and ... read more
Business response:
We are sorry to hear about your negative experience with one of our team members, Juan. We strive to maintain high standards of professionalism and respect for all our customers and will address your concerns internally. We hope to have the opportunity to restore your trust in us. If you'd like to discuss this further, please feel free to reach out directly, and we will be happy to help. Trina Ritchie Customer Relations Manager trinar@mikeshawkia.com
What a TERRIBLE experience we have had with Mike Shaw Kia in Corpus. Me and my family have been long time Kia owners owning 6 previous Kia's and my Pregnant wife purchased a 2024 Kia Sorento unfortunately it ended up being a lemon. So we contacted James... He was very unprofessional with us which is a slap in the face saying he wouldn't try to help us out with purchasing the vehicle back because it wouldn't benefit him. After purchasing 6 Kia's prior to this it's sad to say I will never own another one after being treated li... read more
Business response:
We are sorry to hear about your negative experience, Jensen. We want to assure you that customer safety is our top priority. We have offered to tow the vehicle to our shop for diagnosis and to provide a loaner while the vehicle is being looked at. Please don't hesitate to reach out to us, and we will be happy to assist you in any way that we can. James Steele Sales Manager james@mikeshawkia.com
Frequently asked questions about Mike Shaw Kia
How is Mike Shaw Kia rated?
Mike Shaw Kia has a 4.7 star rating with 5,849 reviews.
When is Mike Shaw Kia open?
Mike Shaw Kia is open now. It will close at 9:00 p.m.