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507 Ohio Pike, Cincinnati, OH, 45255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
This is the damage caused by Mike's at our latest car wash. Immediately reported and documented by the technician. Company is refusing to make this right. We have been going to Mike's for decades and thought they would take responsibility and fix this. Will be telling everyone in the community to stop going there.
New Kia Sorento SX prestige had damage on both tail lights from the brushes. Had to rub out with rubbing compound and took up a hour of my time. Still can see brush strokes on both lights. I will go through touch less car wash and save my money.
I went through car wash this morning & had the Ultimate Ceramic. When I got home the top of my trunk was still dirty. The rest of the car was fine. I had to clean it when I got home! Not happy
Business response:
Hi Sharon! We apologize for your most recent experience. Please email us at mikessupport@mikescarwash.com so we can send you a wash.
We have been trying for months to cancel our membership. We have done it online and still they continue to pull $60 a month. We have tried to call numerous times just to get a recording. I will never recommend this company to anyone.
Business response:
Hi Summer! We apologize for this. Please send your contact information to mikessupport@mikescarwash.com so we can reach out to you.
They don't replenish paper towels to clean your car. Every time I go there, they're gone. This is a problem for me as I'm a customer who buys a monthly subscription every month. I'm also an Uber driver and I display the trash bag to give them free advertisement purposely. Other than no paper towels I love the place!
I use to be a big fan of Mike's Car Wash. over the past year, their price for a basic Car wash has risen 60%. The Manager chalked the increase up to inflation. I didn't bother to explain that the costs of people, water, soap, etc haven't risen at that rate. My guess is that the price increases of the price per wash have been increased to make the subscription based "unlimited" product look like a better deal. I laughed at the idea of $50 a month for an unlimited pass. In other cities, they are $17 for excellent car washes... read more
This car wash caused multiple paint chips on my car hood.
Very disappointed in the customer service at this location, Cherry Grove, OH. I have always used their service for many years with our family cars and recently I entered with my car during the dryer section, the blower was so strong that it knocked the passenger mirror out of the frame/holder. When they retrieved the mirror it was cracked all over. I filled out a claim sheet and days later was sent a letter by their Customer Claim Manager stating that my mirror must have been loose or damaged before my visit. Which it was... read more
Terrible, terrible, terrible. This is my 2nd BRAND NEW car I have taken there that has been damaged! I filed claims immediately with them and they declined both. Clearly their responsibility, but they refuse to take any!!! I will never go there again and I encourage you to think twice before using their car wash service. Very disappointing!!!
Mike's Carwash has a 4.3 star rating with 1,463 reviews.
Mike's Carwash is open now. It will close at 9:00 p.m.