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507 Ohio Pike, Cincinnati, OH, 45255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
my car was damaged in the wash at the south Lebanon Ohio location and they are denying fault! I'm floored with the screenshot and video sent to me by then it's obvious there was no dent prior to entering and one upon leaving! I've only owned my vehicle for 5 months they told me to turn it into my insurance but I will not let my rates be raised by their negligence! ive reported them to the bbb and I won't stop until my car is repaired! i will never use an automatic wash again! for the record I wasn't mad about it until they d... read more
Just had my first car wash at Mike's because Johnny's is closed (so sad- loved Johnnys!)... Anyway, got the $20 ultimate wash. No interior done and my car is still filthy. The windshield wiper lines are still fully evident. Never going back. Over priced and not clean. 1- star for friendly employees. But honestly, they just take my charge card.
The loveland location is the worst , I wrote complaint letter to customer service about a legitimate complaint way back and never received a response I always use ultimate wash and the car always end up with white spots allover and not dry specially windows , also the staff is just not very attentive , i started going to Milford after many episodes and it's a world of difference , great staff and will go out of their way to satisfy the customer kudos to Milford. Today I went back to Loveland to see if anything has changed , ... read more
Pay for the top service and got the lowest said they would send me a credit it had been 3days no credit wha a great way to make money pay for top service and give you the minimum
Couldve been a better trip. The car wash kept turning off and back on. Scaring my kids. And the vacuum doesn't work on the passenger side.
I want to send a big shout out to Mike's Carwash. Thanks for forcibly removing that pesky rear wiper from my 4Runner. Snapped the shaft right off of the motor. So now I can replace the motor (365.00), the arm (69.00), and the blade (10.00) plus labor. YAY. According to your letter it is in NO WAY the fault of your machine. Of course not. I work around machines all day and they occasionally glitch. Not yours. Your facility has perfected precision machinery that even NASA can't match. Since your letter pointed out that my vehi... read more
Business response:
Hello Ron, We settled this claim on 7/24/19. If you have additional questions or feedback please contact mikessupport@mikescarwash.com Thank you, Mike's Customer Service Team
Get your act together. Trucks tool box policy changes with the "kid" I mean manager on duty.
Business response:
David-So sorry your experience was not consistent. We would love to hear more from you. Please reach out to us at mikessupport@mikescarwash.com.
Clean car but damaged rims. Make sure to take pictures of your rims prior to using this carwash. Check your rims after the wash to make sure your rims don't have a 3 inch gash on your rims. All 4 of my rims were damaged with the same 3 inch mark. Don't expect them to treat you with respect either when you do find this damage. If your wondering where the damage occurs, ask to see your car go through the wash and pay attention when the "rocker panel brush" or the brush that gets applied to clean your rims at the beginning of t... read more
Was there very early in the morning so it was just me and one other customer who was entering the car wash as I pulled up to the first attendant. I told the first attendant that I had never been there before and was not familiar with how it worked. He suggested the $15 wash that was on special for $12. I gave him my cash and looked up to see attendant #2 quickly scooting me along. I approached attendant #2, I was attentive to his guidance to line up my car and was very focused on his direction. I stopped my car, and roll... read more
Mike's Carwash has a 4.3 star rating with 1,470 reviews.
Mike's Carwash is closed now. It will open at 7:00 a.m.