Mike's Carwash's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mike's Carwash

4.1

About this business

Location details

10320 Maysville Rd, Fort Wayne, IN, 46835, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.1658 reviews
Select a rating
Troy H's profile image
Troy H 
a year ago

Went through the car was and got out of the car wash went around my truck and noticed my tail light was gone they had to close the car wash so he could get my taillight come out and ask if I would like to do a claim I said yes filled out paper work and came home and broke my light and got a email said we are looking at it so then I get a letter saying that it wasnt there fault and there is nothing else I can do I will make sure to tell everybody I no not to use them 

Angie P's profile image
Angie P 
a year ago

Something is going on at Mike's Carwash on Glenway. Very suspicious behavior . On February 3, 2024, I along with my granchildren and daughter arrived to procure the services of a company I have frequented many times before, having spent a considerable sum for them to tend to my various verhicles. All told, I have spent thousands of dollars at Mike's carwash, but I will never go there again for as long as I live. And this is why: After following the explicit instructions of the young lady requesting that I position the wheels... read more

Business response:

In review of the incident we found that the customer was loaded correctly on our conveyor and after proceeding into the wash came out and made contact with our equipment. Pictures submitted show no damage to customers vehicle and our equipment was easily repaired. Would be happy to speak to customer or show her the video of the event. 

J. Adam L's profile image
J. Adam L 
2 years ago

I have been an avid and loyal customer of Mike’s car washes for years. I’ve been an unlimited ultimate customer on multiple vehicles for many of those years. I’ve taken hundreds of trips through their car washes. I run through the Florence location anytime I’m in the area and have the chance. I have always had a pleasant experience and have enjoyed being a member. My vehicle was recently damaged at the Florence location. It was witnessed by multiple employees, myself, and by video surveillance cameras. Claims manager Jannees... read more

Business response:

We have looked into Mr. ********* claim and did have our General Manager also meet with him to make sure that we understood everything that was happening with this claim. We have made no changes to our facility or repairs to our tracks as Mr. *******had suggested. The reason and as we explained to Mr. ******* that the damage occurred to his vehicle is due to his vehicle being modified and having aftermarket items on his Telsa. We have signs posted at the entrance of the carwash stating we are not liable for any vehicles that... read more

Terry W's profile image
Terry W 
2 years ago

My name is ***** and I recently drove my brand new car to Mikes car wash and its scratched up my hood, as soon as I pulled out, I stopped to drive my car and knew instantly what happened. There was a large truck in front of me and I believe dirt or sand from the truck mustve got stuck in the brushes that then caused damage to my vehicle. I told the manager he came, looked at my car and even told me that it is common. It does happen and looking at the scratches its similar to what he has seen before. He said it would be a pro... read more

Business response:

We did reach back out to this customer and explained why we had sent a letter to him, but he informed us that he had it handled and was going to buff it out himself. 

Dana H's profile image
Dana H 
2 years ago

I went through the car wash getting my company van washed, I came out of my van and was going to take off the plastic bags they usually put on my wipers on back windows. They didn't put them even on the wipers that day. Then I noticed a corner bumper piece off the driver's side back. I filed a complaint and few days after they sent me a letter telling me the video evidence shows that my van piece was loose or something before I went in there. That is a lie. So they won't pay me 50$ to get another one. So how is it me eating ... read more

Business response:

Yes, unfortunately when looking into the claim further we found that the vehicle had prior damage to this area where the corner bumper piece came off. There was a dent and scrapes right above this piece which we felt lead to this being loose and causing it to come off inside of the carwash. We always went to be fair with our customers but being there was prior damage this is something we would not be liable for. We do have a sign posted at the entrance of the carwash stating this. Thank you. - Mike's Carwash 

alex j's profile image
alex j 
2 years ago

very expensive for what you get, most places in the country will let you use the vacums for free but here you pay 2 dollers, used to get the 7 doller carwash now its 11, these guys milk you for every last nickle and think they did you a favor, you go from 11 to 29 dollers and they add basic things that cost pennies to apply, i asked if they had senior or military discounts and he said no and just looked at me like i was stupid, i probably am for coming here, never again. i am sure all the seniors in lawrenceburg will just lo... read more

Business response:

Thank you for your feedback. Due to increase in operational and labor costs, we did have to increase our prices earlier this year. We do have early bird specials every day from 7am-9am, which can be found here *****************************************************. In addition, you can save money by purchasing our wash books, as you will receive 1 free wash. Thank you! 

Kenneth Y's profile image
Kenneth Y 
2 years ago

Prices for this companys services just keep skyrocketing.... First it was $7 for a basic wash...then $8, then $9, amd now $11... where does it end? Will be washing my car in my driveway going forward! 

Business response:

Thank you for your feedback, rising operational costs necessitated an increase in price for our wash plans. We do offer early bird pricing, which is daily 7a-9a, which our basic wash is $9. In addition, we are currently in our book sale, which our basic book is buy 4 washes, get 2 free (which brings the basic was to $7.33 per). This sale does end July 4th. Thank you,****'s Carwash 

Michelle T's profile image
Michelle T 
2 years ago

I just washed my car and as I was brushing the soap on it I threw the brush down because it was like I sliced my finger on a razor blade be careful look at all things carefully before you handle them!!! I was bleeding but was against the clock with 4mins left to finish so I stopped washing then rinsed.. also mikes car wash stop using so much soap so we have to use so much $ to rinse it all off!!!!! Fields Ertel Montgomery rd Ohio location!!! 

Brendan H's profile image
Brendan H 
2 years ago

I took my Jeep Wrangler to the car wash on Maysville Rd in Fort Wayne, IN. Once I got home, I noticed a 12”x12” area of scratches on my hood. They are more than apparent Swirl Marks from the car wash. I took my car to the manager and filed a claim. They state there is no way that is from the car wash. They have failed to repair my car, and deny all accountability. Very disappointed my hood is ruined; will never return to this business 

Frequently asked questions about Mike's Carwash

How is Mike's Carwash rated?

Mike's Carwash has a 4.1 star rating with 658 reviews. 

When is Mike's Carwash open?

Mike's Carwash is closed now. It will open at 7:00 a.m.