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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Allen Rolocut got my car in and out when I was in a..." Allen Rolocut got my car in and out when I was in a pinch. I know I can always expect great service when I call.
Business response:
Thank you for your fabulous review of Allen. You're 100% correct - you can count on stellar service each and every time you visit us. Thank you for choosing MINI of Baltimore!
"My service contact for the last ten years has been Alan..." My service contact for the last ten years has been Alan Rolocut who is the kindest, most patient of people. He instills confidence, he cares about his work and his clients. I am loyal to Mini of Baltimore County because of him.
Business response:
Thank you so much for your kind words about Allen. He truly does care about each and every one of his clients! We're lucky to have you in our MINI family. Thank you for sharing!
"Great service and even better communication. The All 4..." Great service and even better communication. The All 4 Countryman is fun to drive and reasonably fuel efficient. The service team were very helpful. Thank you
Business response:
Hi Terry, Thank you for your great feedback. Communication is our #1 priority - we're glad you feel the same. Thank you for choosing MINI of Baltimore!
"Allen in Service department was amazing. All they care..." Allen in Service department was amazing. All they care about is customer satisfaction and I really experienced that at this dealership. Thanks for the good work
Business response:
You couldn't have said it better! :) We work very hard to ensure that your service visit is 5-stars. We're glad you're a fan of Allen and our service team. Happy motoring!
"Always a wonderful service experience! Everyone is very..." Always a wonderful service experience! Everyone is very kind and helpful.
Business response:
Thank you for your great feedback! We are here to make your service visit easy and fun! Thanks for choosing MINI of Baltimore!
"My service visit to Mini of Baltimore County was nothing..." My service visit to Mini of Baltimore County was nothing less than fantastic. Alan Rolocut was very helpful and efficient as well as the service team. It was so satisfying to get a short video of the service needs and a call from Alan to explain the work and prices. I felt at ease and taken care of. I will rush back for my Mini service needs. Thank you Alan.
Business response:
Thank you for sharing your feedback, Vincent! You can rest assured that you're in good hands with Allen and our entire MINI service team. Thank you for choosing us for your MINI needs!
"I have owned 4 minis over the last 20 years. I loved..." I have owned 4 minis over the last 20 years. I loved each one as though they were a beloved pet or family member. It has always been a pleasure to get my vehicle services at Mini of Baltimore County working most often with Allen Rolocut. He knows me and more importantly my car well so I can count on him to suggest maintenance or to forestall it when unnecessary. I use hand controls to operate a vehicle. Alan is well aware of the challenges it is for me to find reliabl... read more
Business response:
It was so delightful reading your review. We're just as passionate about the MINI brand as you are! It is a pleasure assisting you with your service needs and we will continue to do so for years to come. Thank you for choosing MINI of Baltimore!
"This is my third Mini. I will only deal with Mini of..." This is my third Mini. I will only deal with Mini of Baltimore. The service department is the best. Allen was very courteous and helpful. I always feel like they take the tome to explain any service issues in layman’s terms so I understand the issues. Allen went out of his way to reach me when a part was going to be delayed. Allen Rolocut is a true professional! Thanks to your service department I will always come to Mini of Baltimore for my car!!
Business response:
We couldn't be happier to read your feedback. We're glad that Allen and our team have earned your trust over the years. We're happy to have you in our MINI family!
"Excellent customer service by the Service team of Allan..." Excellent customer service by the Service team of Allan and Yoni. Always, straight and honest on all service fixes. Sales department shines too; just bought our 4th Mini from this dealer over the past 10 years.
Business response:
Thank you so much for taking the time to review your recent service experience. We're so glad to read that Allen and Yoni continue exceeding your expectations. Thank you for your continued trust in MINI of Baltimore!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open at 7:30 a.m.