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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Allen was professional and explained the options I had..." Allen was professional and explained the options I had for repair - I felt he was looking out for my interests as a customer at Mini.
Business response:
Thank you for sharing your kind feedback about Allen. He truly has your best interest in mind! Thank you for trusting him with your MINI service needs!
"Allen was professional and friendly. He completed the..." Allen was professional and friendly. He completed the service he promised and got me on my way. I have had only good experiences with Allen and Yoni.
Business response:
Thank you for your lovely review of Allen and Yoni. We're glad that they both continue to exceed your expectations. Thank you for choosing MINI of Baltimore for your service needs.
"Yoni is trustworthy, competent, helpful and provides..." Yoni is trustworthy, competent, helpful and provides individualized advice. I’m very happy with my Countryman.... this is my 3rd Mini. I guess I am hooked...
Business response:
Thank you for your great feedback. We're so glad you're as big of a fan of the MINI brand as we are! Thank you for taking the time to review your experience with Yoni!
"Yoni Baron is great. Last week I brought my car in for..." Yoni Baron is great. Last week I brought my car in for routine maintenance. A problem was discovered and I needed a loaner for a few days . Yoni arranged the loaner and transferred everything from my car to it ( including 3 bags for the Goodwill.) And he did it all with a 😊. Thank you again
Business response:
Thank you for trusting Yoni and our service team with your MINI. We appreciate your kind feedback! Ensuring that you always have a 5-star experience is our priority. Thank you for choosing MINI of Baltimore!
"I have purchased autos for over 40 years. Yoni Baron is..." I have purchased autos for over 40 years. Yoni Baron is the best service advisor ever! He is very customer-sensitive, courteous, always reachable, and has the overall concern of what is the best service for my three Mini"s. Gaining trust and establishing confidence is key to customer returns. I have confidence & I trust Yoni, his suggestions and recommendations have proven to be in my absolute best interest. Actually, I look forward to getting autos serviced at Min... read more
Business response:
Hey Nate! Thank you for your confidence in our MINI staff. We're so happy to have you part of our MINI of Baltimore family. We look forward to seeing you again, soon!
"I had the pleasure of meeting and working with Yoni for..." I had the pleasure of meeting and working with Yoni for the first time. He made the service process effortless on my part and he was so very nice to work with. He made me feel as if I was his one and only client and that I was his priority concern. Yoni and Baltimore Mini service department is top notch and much appreciated!!
Business response:
Hi Kimberly, Welcome to MINI of Baltimore's world-class service department! You are in great hands with Yoni! We're happy to read that your visit with us was absolutely wonderful. Thank you for choosing MINI of Baltimore.
"I am always grateful that I can bring my car in, and Yoni..." I am always grateful that I can bring my car in, and Yoni is there to help me. He is always pleasant and willing to help me figure out what needs to be done now, and what can wait until next time! Thanks, Yoni!
Business response:
Thank you for sharing your feedback about Yoni! Your kind words mean the world to us. Thank you for trusting Yoni and our team with your MINI service needs.
"Yoni Baron has been my service advisor ever since I..." Yoni Baron has been my service advisor ever since I bought a new 2014 Mini Cooper Countryman at the dealership. I love Minis and now am on my second Countryman. Yoni is a wonderful service advisor, has a great personality, and always has a big smile on his face. Further, I give him extra points because he really likes my 2 Pomeranians, Max and Oliver, one of whom usually comes with me to the dealership when my car requires service. Aside from Yoni, other employees of M... read more
Business response:
Hi Susan, Thank you for posting such a wonderful review about Yoni. He's certainly a vital part of our service team. As you know, we LOVE dogs at MINI of Baltimore...so keep bringing our friends Max and Oliver to see us. Thank you for servicing at MINI of Baltimore.
"Can't say enough good things about this dealership!..." Can't say enough good things about this dealership! Pleasant, professional staff, beautiful and calm interior space with many creature comforts. Thank you for your kind attention.
Business response:
Thank you so much, Richard! We're so glad you're a fan of Yoni and our service team. Thank you for choosing MINI of Baltimore!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open at 7:30 a.m.