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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I have owned my Mini Cooper since 2011. Love my car. And..." I have owned my Mini Cooper since 2011. Love my car. And just as important is the Oustanding Service I have received. However, I would especially like to tout and commend Alan Rolocut. Alan always greets with a big smile and warm hello. He is knowledgeable, friendly, reassuring and helpful. What more can I ask for. If I need to leave my car for service, Alan goes out of his way to either get me a loaner or a ride home. I would never take my Mini anywhere else for ... read more
Business response:
Hi Elaine, We truly appreciate you sharing your review with the DealerRater community! We're glad to read that Allen makes servicing your MINI fun!
"Excellent Service - Customer is primary. Service..." Excellent Service - Customer is primary. Service advisor, Yoni Baron, recommends the best auto care with the customer in mind; He balances safety & service & budget, highly customer-sensitive
Business response:
Thank you, Nate! We couldn't be happier to read about the great service Yoni provides. Thanks for choosing MINI of Baltimore!
"My most recent service visit was a good experience. The..." My most recent service visit was a good experience. The lobby was clean, and Yoni was a pleasure. He is very knowledgeable about the vehicles, and also the history of my particular vehicle. When an unexpected tire repair came up, the tire was ordered and installed the very next day. I was escorted to the loaner vehicle desk, and was quickly provided with a low mileage loaner vehicle. I can't imagine taking my car anywhere else for service.
Business response:
We really enjoyed reading your feedback. We work extremely hard to ensure that every visit to us is extraordinary. We're glad Yoni and our service team did the job right! Thank you for choosing MINI of Baltimore and happy motoring!
"Yoni Baron , you’re the best !!!Continue the good..." Yoni Baron , you’re the best !!! Continue the good performance , more power to you man .
Business response:
Thank you so much for such kind feedback about Yoni! We're glad to read your review and happy you're part of our MINI family!
"Quality advice and support for my Mini! I needed to get..." Quality advice and support for my Mini! I needed to get new tires for my Countryman and after getting great advice from Yoni & Paul (my mechanic), we installed some excellent Pirelli's. Now not only does my Countryman ride great, it looks superb!!
Business response:
Thank you for sharing your feedback about Yoni & Paul. It was a pleasure assisting you. Thank you for choosing MINI of Baltimore for your service needs!
"I recently had another great service experience at Mini..." I recently had another great service experience at Mini of Baltimore County. Allen Rolocut was super friendly and accommodating and my Mini is running great again!
Business response:
You can always count on Allen to ensure your MINI comes back in tip-top condition. Thank you for continuing to bring your MINI in to see Allen! Happy motoring!
"Allen Rolocut of Mini.of Baltimore was courteous and did..." Allen Rolocut of Mini.of Baltimore was courteous and did an excellent job explaining the maintenance work needed. Service was excellent from car drop off to pick up.
Business response:
Thank you for your great feedback about Allen. We're so glad your experience with him was A+! Thank you for servicing with MINI of Baltimore! See you next time!
"I’ve been dealing with Mini of Towson for 7 years and..." I’ve been dealing with Mini of Towson for 7 years and Allen Rolocut has been my service advisor each time. He is the most pleasant customer service person! He makes sure to be thorough in explaining everything to me and he’s always so kind to make sure I’m happy with everything. I just received four new tires, an oil service, and air-conditioning service and all were performed extremely well and I noticed a big improvement with my car. Allen really is the best!
Business response:
Crissy, We truly appreciate the time you took to post your review. We're so happy that Allen continues to make every service visit with us enjoyable. Thank you for your continued trust in Allen and our MINI service team!
"This dealership is just wonderful! I owe that in large..." This dealership is just wonderful! I owe that in large part to the willingness of the service representatives who strive to go above and beyond
Business response:
You said it right there! It's our job to go above and beyond for you! We're glad to have been able to exceed your expectations. Thank you so much for choosing MINI of Baltimore!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open at 7:30 a.m.