MINI

Xiaolinglj 

on DealerRater

7 years ago

I purchased 2017 Mini Cooper S around October 2016 at this dealer. Problem 1: now (11/22/2017) the engine light is on, engine is fine, technician said it could be due to system update so he is updating the system. This is the second time I went back there for the same problem, I hope i do not have to go back again! Problem 2: the trunk door won't open. When i was there, there was a problem with the trunk door not opening, that was fixed when i Purchased the vehicle, 3 months later, on a cold winter day, it happened again. I ... read more

Cathy L. 

on DealerRater

8 years ago

So I took my beloved (but tired) 2009 cooper convertible in for service and left with a brand spanking new 2018 convertible S ! Never expected it. Tanya Freeman is the bomb. No pressure, no hard sell, no pushy sales pitch. She is totally laid back and professional at the same time. She is completely knowledgeable about everything Mini. Not only was my experience painless, but Tanya actually made the process fun. Which is what Mini is all about, right ? Gonna miss my service buddy, Nick Falvo, for a while but having a new car... read more

Val P 

on DealerRater

8 years ago

Tanya brings customer service to a new level. She went above and beyond to make sure my car buying experience went smoothly. She's the best! 

Max 

on DealerRater

8 years ago

We did enough homework before going to Prestige MINI, so we knew the model and features we wanted and what price range would be considered reasonable. Tanya Freeman was efficient in searching the inventory for vehicles that fit our specifications. Once we decided on a vehicle, there were some back-and-forth's during the price negotiation as expected, but overall, Tanya and Eric were reasonable and we agreed on a fair price that was within our expectation after a short while. 

Texbuck 

on DealerRater

8 years ago

A sales associate was switched at the last moment. Tanya Freeman took over and did an excellent job of meeting my needs and answering all my questions. 

f_sidd 

on DealerRater

8 years ago

Wonderful, thorough service from the moment we stepped into the dealership to the moment we left with a new car. Everyone here is not only extremely knowledgeable about their cars, but also incredibly passionate about Mini culture. It was an easy, stress-free, and surprisingly fun experience. I cannot recommend our sales representative, Suditi, enough! She loves these cars and her sincerity and excitement is contagious. 

Mauro 

on DealerRater

8 years ago

Who buy Mini buy a lifestyle. Me and my wife had fun in all the 3 meetings we had with Tanya. Not the typical pushing sales person. We loved the experience. We focused more on the party that was at Mini store, the free carwash and the plan for the summer vacation. Tanya, Michelle and Rich make you feel part of a Family. After 10 minutes you there you feel you are with your high school friends. Flexible in negotiation, willing to find the Mini that fit your personality. I found the car I want at the price I want and I think I... read more

Ojcar 

on DealerRater

8 years ago

She was also able to work with me to get to an attractive price without a lot of back and forth. I love the car and the service 

Giselle03 

on DealerRater

8 years ago

Excellent in all aspect as a customer service. Extremely pleased with all her help. Very nice person. I recommend it to her if you want to make a good purshase.