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MINI
- Automotive
- Ramsey, NJ
About this business
Location details
925 Rt 17 S, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"GREAT service and the attention to detail goes above and..." GREAT service and the attention to detail goes above and beyond. Communication was clear and consistent and repairs were done flawlessly. Would recommend highly to anyone!
Business response:
Hello, thank you for your kind recommendation, our team is thrilled to hear you had a great experience and felt our staff communicated with you well! We look forward to seeing you back at MINI of Ramsey for any future needs.
"Always great service. Repair was done on time and was no..." Always great service. Repair was done on time and was no inconvenience at all. Parts were not available when we came in for our appointment. Service signed us out a loaner during the waiting period. We liked the loaner so much (we had seen it on an earlier visit to the showroom) that we talked to sales about our next Mini... maybe this one as our loaner “test drive” was very enjoyable and had features we’d be looking for on our next Mini Countyyman
Business response:
Hello, thank you for taking the time to share your experience with MINI of Ramsey. We are thrilled to know you enjoyed your loaner vehicle and we look forward to helping you when you are ready for your next MINI! Until then, we wish you many memories in your current MINI.
"Had my mini s in for its first oil change and thank you..." Had my mini s in for its first oil change and thank you for taking it in on the same day as scheduling the appointment. Waited for it was done quick and also was washed .Great service and the advisor Ryan was very pleasant.
Business response:
Hi Joey, thank you for scheduling your first oil change with the MINI of Ramsey team! We are thrilled to know you enjoyed your experience and look forward to working with you again in the future. Until then, enjoy your MINI!
"Spiro is a fantastic salesman and V in finance made..." Spiro is a fantastic salesman and V in finance made finalizing the deal smooth! Felt safe during COVID, too. Great dealership, overall. Thanks for your help and professionalism.
Business response:
Hello, thank you for taking the time to share your experience. Our team is happy to have provided you with a safe and smooth car buying experience. We truly appreciate your kind works and hope to see you back at MINI of Ramsey again in the future.
"Just amazed at this dealership , everyone in this place..." Just amazed at this dealership , everyone in this place are so professional and they all work like clock work . We called for service like 2 days before and requested a loaner car, when we arrived our loaner car was ready and we were in and out in less than 10 minutes. The service manager Ysrael informed us of the progress of our car and what services need to be performed via text messaging.
Business response:
Hello, thank you for the great review! We are happy to know you have such positive feelings towards your recent visit and our staff truly appreciates your business! We look forward to seeing you back at MINI of Ramsey for any future needs. Have a great day!
"Always professional, courteous, friendly, and speedy...." Always professional, courteous, friendly, and speedy. They even sent me a video of my car getting inspected.I was very impressed. Never had an issue, Ryan is the best!
Business response:
Hello, thank you for taking the time to share you kind and honest feedback. The MINI of Ramsey team id happy to have provided you with a professional, courteous, friendly, and speedy visit! We look forward to helping you again in the future!
"Second time was a charm. Problems that weren’t resolved..." Second time was a charm. Problems that weren’t resolved the 1st the car was in were taken care of. Did not appreciate a service advisor who was NOT taking care of me, telling Mr. Sanchez & the mechanic that my care does not have a particular feature (it does). Also, video inspection gave a perfect view of a white pick up truck & a very slight view of the side back panel of my car. Whoever took the video wasn’t paying attention. Waste of time sending it to me! Mr Sa... read more
Business response:
Hi Charlene, I appreciate you taking the time to share your honest feedback. I regret to hear of the level of service you received at your first visit, however, I'm thrilled to know our team was able to correct this and make it right for you! Our team appreciates your recognition of Mr Sanchez & Mr Patti's hard work and we hope you will consider returning to MINI of Ramsey for any future needs.
"Great service by Ruby, very attentiveWent over vehicle..." Great service by Ruby, very attentive Went over vehicle in great detail which help to understand the Mini brand. Our first Mini and hopefully more to come
Business response:
Hi Scott, Congratulations on your first MINI! and thank you for taking the time to leave this kind review. The MINI of Ramsey team truly appreciates your business and hopes to see you back for any future needs.
"It was easy to get an appointment to have my car..." It was easy to get an appointment to have my car serviced. My car issues were resolved. in a timely fashion. The staff was friendly and helpful.
Business response:
Hello! Thank you for the great review. MINI of Ramsey is happy to have provided you with an easy, friendly, helpful and timely experience! Our team appreciates your business and we look forward to seeing you again in the future.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 3,698 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 7:30 a.m.