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MINI
- Automotive
- Oakhurst, NJ
About this business
Location details
2127 Highway 35, Oakhurst, NJ, 07755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Beyond expectations" Car was within two weeks of the end of 4 year warranty. They performed service that wasn’t legally required. And charged us zero. Wonderful people, wonderful service. Since the work was going to take a few hours, they gave us a car and directions to shopping and lunch. Exceptional service and care. Cannot recommend highly enough.
Business response:
Hi Walt, thank you for your nice review! We're glad to hear that our team is wonderful and you're so happy with the level of service we provide. Thanks for recommending us so highly!
"Cylinder Heads Blown on Clubman with less than 25K" This is my second Mini and I absolutely love my MINI.....its an amazing car. Recently I had trouble with my 2 year old Clubman that is leased (my first lease btw). Danielle Schmidt was so so awesome from the first contact to handing me the keys. It was an unusual instance for this car and she has to call in a tech from MINI Corporate to evaluate the situation. She kept me in the loop as much as possible and told me what was going to happen as best she could. I love this de... read more
Business response:
It's so great to hear how much you love your Mini. We enjoy knowing that Danielle has been so helpful to you, and she made sure to keep you in the loop about your car. Thanks for all the compliments and we'll look forward to helping you again with any future needs.
"Courteous, professional, on schedule" Customer service at the front desk 5 stars . Service department represented by Danielle Schmidt 5 stars, Sales represented by Mike Sullivan 4 stars . Impeccable showroom.
Business response:
Hi Rene, thanks for your nice review! We're happy to hear that Mike Sullivan provides you with great service and you appreciate Danielle too.
"Professional" Exceeded expectation on service visit. Professional, efficient and to the point. In and out to the time they estimated. No muss, no fuss.......now adding words to fulfill review minimum
"Service " Danielle has been so helpful and nice. She always makes sure my car is ready in a timely manner. I have been coming here for years and the service is consistent.
Business response:
Hi Tony, thank you for the great review. It's wonderful to hear that Danielle was so helpful and nice. We also enjoy hearing that she makes sure your car is ready in a timely manner, and you have used our services for years because our team is consistent. Thanks again!
"Danielle Never Disappoints" Each time that I visit the Service Dept of Mini of Monmouth, the experience is fantastic. Danielle is always so courteous and kind. She explains the service in detail before she even takes the keys and lets me know what to expect before the car is serviced. I have purchased 5 Mini Coopers from this dealership and aside from just loving Minis, Danielle is one of the reasons I continue to go through this dealership. Thank you Danielle for all that you do!
Business response:
Hi Lisa, thanks for your five star review! It's great to know Danielle and our service team were fantastic! It's great to hear that Danielle is always courteous and kind, and explains everything well, prior to service. We're also glad to know that you've purchased 5 Mini Coopers from us, and you appreciate her help so much.
"Great Service experience!" I have been coming to MIni of Monmouth since moving down here in 2016. I've had very positive service experiences. The staff is knowledgeable and friendly! They always greet you upon arrival and take great care of your vehicle. They perform a complete inspection. Kevin even replaced the battery in my keyfob! Yeah! No more annoying indicator when turning on my ignition. Once completed, Kevin came over to explain what the problem was that they uncovered. Your vehicle is returned to you washed and re... read more
Business response:
Hi Joanie, thanks for your nice review! We're happy to hear that Kevin was so helpful. We also enjoy knowing that everything is great and you were able to get the help you needed.
"Danielle is always courteous, helpful, and kind." Not only is Danielle a consummate professional, but she went out of her way to assist me with a problem with my car. She always goes above and beyond to help and has a wonderful demeanor. I highly recommend using the dealership for service to your vehicle.
Business response:
Thanks for your positive review. It's great to know that Danielle was able to help and she went above and beyond to make sure everything went well with your car repair. Thanks for recommending us so highly!
"Service Has Never Been Better" Been coming to Mini Monmouth to service my MINI since I moved down here. What can I say that I haven't said before...I LOVE the care of customer service I receive everytime I come to have my car serviced. Danielle took such amazing care of me this last visit. When she heard I had an appt. in a half hour and things were running a tad late in the garage (which NEVER happens) she immediately gave me a loaner so I wouldn't miss my appt. I hope to keep this MINI for the next 15 years so guess where... read more
Business response:
Thank you for the nice review. It's great to hear that Danielle and our service team are always so helpful, and they are able to accommodate you when you need a loaner car! Thanks for all the compliments and we'll look forward to seeing you again!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 1,122 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.