MINI

TT 

on DealerRater

6 years ago

"Always an A+ experience." This is my 4th Mini - all from Mini of Monmouth (and it’s not the closest dealership). I wouldn’t go anywhere else. They are always on point, putting customer service and satisfaction first - from the initial sale all the way through the last service appointment. Car comes back washed, waiting room is very comfortable and well stocked w/coffee etc, they really do go out of their way to make you feel special every time! 

Happywifehappylife 

on DealerRater

6 years ago

"Danielle and Kevin are always courteous and helpful" The service team is a great asset to your organization with their knowledge and assistance on any issue we have had with our 2 mini coopers. 

Bob from Staten Island 

on DealerRater

6 years ago

"Top customer service!" From the time I called for emergency service, until the service was completed, Danielle was tops: knowledgable, efficient, pleasant. Thank you, Mini. As usual, a good job! 

jersey456 

on DealerRater

6 years ago

"Excellent service!" Received excellent service from Danielle, she is always friendly and very professional, she keeps me informed and updates me on the current offers, and Kevin is always very nice and friendly. 

15MiniS 

on DealerRater

6 years ago

"Easy, professional, comfortable" Easy scheduling, timely professional service and a comfortable well appointed waiting area. If you are a Mini fan there is of course always cool stuff to look at. 

jbruno 

on DealerRater

6 years ago

"Consistently Pleasant Experience" I have brought my Mini in for service a few times; although I did not purchase my Mini from this dealer. Each time, I am treated with the utmost respect and the personnel are all helpful and courteous. The waiting area is supplied with plenty of seating, entertainment, and a small 'kitchen' with beverages and snacks (although I don't eat bagels, fruit would be a nice addition :) Once my vehicle is evaluated, someone comes and explains everything to me and gives me the options I can choose f... read more

AWN321 

on DealerRater

6 years ago

"Excellent service. " As always Mini of Monmouth's service advisor Danielle is the best. I have nothing but great things to say about her and the dealership. 

Phil-mini_2009 

on DealerRater

6 years ago

"Introducing Mini Cooper S" Ideal location.... quality service... very reasonable costs. Spoke with Kevin initially and he was able to sugggest an ideal ‘first time’ service for my newly purchased 2009 Mini Cooper S. Kevin was also able to get a same day appointment! Danielle was expecting me and greeted me by name. Danielle was knowledgeable throughout the process including a clear clarification of my bill. There is no doubt Mini of Monmouth has earned my business and will provide the service for my Mini’s future needs. 

John J Pearsall 

on DealerRater

6 years ago

"Found a bubble!" During a routine oil change, a very thorough technician found a bubble on the outside wall of my right rear tire which I never picked up on. A very serious issue which could have led to a very serious road issue. He promptly found a new replacement and problem solved....plus added new wipers at no cost. Another reason why we love Mini Of Monmouth!