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MINI
- Automotive
- Ann Arbor, MI
About this business
Location details
3500 Jackson Rd, Ann Arbor, MI, 48103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had long-admired the MINI Cooper brand and had spent countless hours building and imagining my 'dream car'. I then contacted MINI of A2 and I spoke with John Selina and had the most pleasant car buying experience! John was extremely accommodating and wanted to ensure that I had a great experience from start to finish. Anticipating my arrival, my 'dream car' (in their existing inventory) was ready to be taken for a test drive: detailed and conveniently accessible. John made sure that all my needs were met and that I was com... read more
Business response:
Thank you for sharing your positive sales experience with us here at MINI of Ann Arbor. We were thrilled to be your dealership of choice to assist you in the selection of your 'dream car'. Please let us know if there is anything further we can assist you with. Best Regards, Jim Farkas General Manager
I purchased a car from their used car inventory. The entire experience over two weeks of shopping was top notch and by far superior to my experience with other dealers. Friendly, straight shooting, fair priced, good communication. They were recently purchased by Germaine Honda and I think they will fit right in. Thanks, Sue, John, and Mark!
Business response:
Thank you for sharing your positive sales experience with us here at MINI of Ann Arbor. We are dedicated to customer satisfaction and thank you for allowing us the opportunity to provide you with a quality experience. Best Regards, Jim Farkas General Manager
My wife and I strolled in an hour before closing and the sales person already had the car we wanted to see pulled up the front. The sales person and retail manager were highly professional, very friendly, and low pressure. Then when we decided to buy less than 30 minutes before closing they gave every indication that they wanted to make the sale happen, even if it meant staying late. And while we were working with the retail manager, the sales person was out washing our vehicle by hand in the cold since everything else was c... read more
Business response:
Thank you for your kind words and your business. Our team works hard each and every day as they are dedicated to customer satisfaction. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Sue, Corky and CJ are absolutely wonderful, everything went as promised from build to delivery.....and their local for me.....couldn't get any better!
Business response:
Thank you for sharing your positive sales experience. We know you will enjoy your new MINI and look forward to continuing to provide you with quality service. Motor On, Jim Farkas General Manager
I can't say enough good things about everyone at the dealership. So helpful and friendly and you felt that they really cared about you. You could tell everyone loved everything MINI and it was contagious. Never felt pressured as I have at other dealerships. Just an all around fabulous group to deal with.
Business response:
Thank you for your business and your kind words. Here at MINI of Ann Arbor we are customer focused and enjoy providing a quality MINI experience. Thanks for sharing your story. Motor On, Jim Farkas General Manager
The ladies at MINI of Ann Arbor treated us like family. We'd had a bad experience with another dealer but, from the moment we walked in the door at MOAA, we knew they were different. We didn't have a "salesperson"....everyone there helped make our experience an outstanding one. There is a dealer closer to our home, but I will continue to take my new MINI to MOAA for her service needs. It's worth the extra miles, because they go the extra mile! The team at MINI of Ann Arbor know the meaning of Customer Service.
Business response:
We appreciate you sharing your story! We never enjoy hearing that a customer had an unpleasant visit at another dealership, we are grateful that you stopped by MINI of Ann Arbor and allowed us the opportunity to turn your experience around. We look forward to continually providing you with quality service throughout your ownership experience. Best Regards, Jim Farkas General Manager
This was by far the best car buying experience I have ever had - bar none. I had contact with Alexis, Chris, CJ, Corky, Greg, Sarah & Sue during the pre-sale, sale and delivery process. Everyone was very happy and helpful in answering my questions, there was never any pressure and I am excited to now to be driving my new Cooper S Hardtop.
Business response:
Congrats on your new Cooper S Hardtop. We are so excited for you that you found the right MINI to fit your needs. We appreciate the shout out for all our team members that assisted you, they will continue to be here throughout your ownership. Just reach out to anyone of them or even myself if you need anything. Best Regards, Jim Farkas General Manager
Describes my entire experience! So friendly and knowledgeable! Never had so much fun buying a car! The service department goes above and beyond! Great addition to the MINI dealer family!
Business response:
Thank you for your kind words and your business. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Great experience resulting in a fair priced, no hassle trade in transaction. Alexis and Sarah were very helpful. We love our 2014 Mini Countryman and I would recommend them to anyone.
Business response:
We greatly appreciate your business and your kind review. We are so happy to hear that you are loving your 2014 Countryman. Best Regards, Jim Farkas General Manager
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.5 star rating with 522 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.