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MINI

4.5

About this business

Location details

3500 Jackson Rd, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.5522 reviews
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Croala10's profile image
Croala10 
8 years ago

Jonathan is a honest, patient, and fun salesman to work with. He treated me like I was his own daughter and got me into the car I wanted. 

Business response:

Congratulations on your new car and thank you for taking the time to let us know about your experience with Jonathan. We are pleased to know that you felt it was an honest, patient and fun experience. Best Regards, Jim Farkas General Manager 

Martybebow's profile image
Martybebow 
8 years ago

This is a great dealership to purchase a vehicle at. We had the pleasure of working with CJ Johnson who made the buying experience easy and enjoyable. I would highly recommend her to any one wanting to buy a MINI. 

Business response:

Thank you for choosing MINI of Ann Arbor for your recent automotive needs. We appreciate our business and the kind recommendation of CJ. Best Regards, Jim Farkas General Manager 

Sarah Becker Hortsch's profile image
Sarah Becker Hortsch 
8 years ago

We recently purchased a 2 door hardtop through MINI of Ann Arbor. The Salesperson CJ was very knowledgeable and helpful and Jason Brinkman helped us through our financial discussions. All in all, this was a delightful experience for an amazing car purchase. I highly recommend this dealer. 

Business response:

Congratulations on your new MINI and thank you for sharing your positive experience with CJ and Jason. We are thrilled to know they provided you the quality experience you deserve as a Germain customer. Motor On! Jim Farkas General Manager 

Sunny D's profile image
Sunny D 
8 years ago

I am new to the Mini family and the Ann Arbor dealership set the bar for product knowledge. CJ & Jason have a lifetime customer. I love my new car! It was the perfect birthday gift! 

Business response:

Happy Birthday to you! Enjoy your new MINI and we look forward to building a long and lasting relationship. Motor On! Jim Farkas General Manager 

nope101's profile image
nope101 
8 years ago

This rating was given because the customer service was exceptional..CJ was very efficient and the process didn't take as long as expected...Awesome!!! 

Business response:

Thank you for taking the time to share your positive experience with CJ and our team. Please let us know if there is anything further we may do for you. Best Regards, Jim Farkas General Manager 

Scotts's profile image
Scotts 
8 years ago

CJ was one of the best salespeople I have ever dealt with. Actually made buying the car fun and very pleasant. Everyone at the dealership including Jason and even the detailer went out of their way to make buying a car an awesome experience. 

Business response:

We are pleased to know that CJ and our team provided you an awesome car buying experience. Enjoy the road in your new car. Best Regards, Jim Farkas General Manager 

clane03x2's profile image
clane03x2 
8 years ago

We recently went to this MINI dealership because we were interested in a 2016 Ford Explorer they had (irony, no?). The staff were all accommodating and friendly. And most importantly, none of them gave off a 'sales-y' vibe that we had experienced at a couple other dealerships. We worked with Zach to purchase the vehicle and he never once tried to push anything on us that we didn't want. He was very personable and helpful every step of the process. It was a great experience all around and a dealership that I would recommend t... read more

Business response:

Thank you for stopping in to check out our pre-owned inventory. We appreciate your kind words and business and are happy to know you had an overall positive experience. Best Regards, Jim Farkas General Manager 

Ferril's profile image
Ferril 
8 years ago

CJ was great and responded to my many calls, emails and texts in a timely manner as did her manager Jason. They responded positively to my requests and delivered the. vehicle quickly. They were friendly, honest and fair. 

Business response:

Thank you for choosing MINI of Ann Arbor for your recent automotive needs. We look forward to building a long and lasting relationship. Motor On, Jim Farkas General Manager 

Larry's profile image
Larry 
8 years ago

We have made several visits here for routine maintenance, but last week I had some more serious work done. It required leaving the car over Thanksgiving. Joe Twist looked all over for a loaner Mini, but none was available. Instead he suggested I rent from Hertz next door and be reimbursed, which we did. Joe provided a detailed estimate for the work, "the worst case scenario," he said. Fortunately, the repair did not require all that and the bill was considerably lower. The car was washed and vacuumed when I arrived. Joe and ... read more

Business response:

We appreciate your trust in our service department and the kind review. Please do not hesitate to let us know if there is anything further our team may do for you. Best Regards, Jim Farkas General Manager 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.5 star rating with 522 reviews. 

When is MINI open?

MINI is open now. It will close at 8:00 p.m.