This profile has been claimed by the business owner or representative.
6318 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
BMW of El Paso 750Li Our salesman was very outgoing and proactive. Unfortunately the finance department was dragging their feet. I was already pre approved before getting there and it took the finance department over 6 hours to process my paperwork. We waited and waited for hours.
Business response:
Hello Sarge, I am sorry to hear that your experience was not as good as it should have been. Please contact me if there's anything I can do to ensure your satisfaction. Russell Stover rstover@bmwofelpaso.com
State Inspection The techs helped me through a difficult process with a non-BMW car. They showed interest and empathy in trying to help. The techs rock it!
Business response:
Thank you Greg for the kind words! We thank you for your business and look forward to your next visit!
Awesome Service Judy was my service advisor and she did a great job. I was in and out in less than 20 min with a loaner. She notified me when it was ready to be picked up. I arrived and got back in my car in even less time with everything that needed to be done, done! PS Might look into buying another one because the ride was so smooth on the loaner.
Business response:
Thank you for your kind words for Judy, we appreciate it Ivan!
Amazing service - quick, easy, straight to the poi I found a used Acura online and worked with Anais and Jorge to put the deal together. I live in Ohio and they were MORE than willing to do anything it took to get the deal done especially from half way across the country. I was beyond satisfied with their ability to make things happen. They weren't pushy or too over the top. I would highly recommend anyone looking for a car either new or used to visit BMW El Paso - It was a great experience and I would definitely do it again... read more
Business response:
Hi Johnathan, thank you for reviewing us and Anias and Jorge in particular! We are thrilled to hear we earned your business all the way from OH!
Excellent Service from George Gearoge has been absolutely helpful every single time I take my vehicle. Highly recommend him.
Business response:
Hi Hugo, Thank you for your kind words for George!
Juan Villalobos, BMW Client Advisor Juan Villalobos, best customer service person in all of El Paso. He sells the car, greets you every time you walk in and personally walks you through the process, every time.
Business response:
Hi Todd, Thank you for your kind words for Juan! We are thrilled to hear he's really put the personal touch on your sales experience!
Great Overall Experience with BMW of El Paso BMW of El Paso once again exceeded my expectations with another bar buying experience. I recently bought an M6 and could not be happier. Omar, who has been my salesman for years, goes out of his way to ensure a pain free car buying experience along with the Guillermo and Frank. I would not shop anywhere else. The service and support that you receive from this dealership is top notch. I would recommend this dealership if you are in the market for a new, CPO, or used BMW.
Purchased 535i with Bill Bmw of El Paso has great customer service by New BMW owner from El paso, tx | September 20, 2016 I wanted a car that my wife would love to drive all the time, it had to have luxury and performance when you need it. I called my local dealer, BMW of El Paso and they transferred my call to Mr. Bill Stapleton, I told him what I was looking for and he told me he had something that he thought I would like. I gave him my phone number and he sent me pictures of the vehicle immediately, once I saw the it I sa... read more
Business response:
Hello Oscar, Thank you for your review and kind words regarding Bill. We're pleased with the exceptional service you received from Bill. We appreciate your business! Please come back to visit with us again.
Mr. Bill Stapleton Over the years Mr. Stapleton has proved himself to be very good car salesman it has become a good friend. He has told me 3 cars the last 7 to 8 years. Each and every time the process is better and better each and every time. My most recent purchase is a 2012 Dodge Ram 1 ton pickup with a diesel and 4 wheel drive. I have been looking for such a truck for a year or so. Bill got one in on a trade in call me and by the end of that day that truck was mine exactly what I wanted. He had been looking for that truc... read more
Business response:
Hello John, Thank you for your review and kind words regarding Mr. Stapleton. We're very pleased with the services you have received from Mr. Stapleton. We hope you enjoy your RAM for years to come! Please come back and visit us again.
MINI has a 4.4 star rating with 919 reviews.
MINI is open now. It will close at 8:00 p.m.