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MINI
- Automotive
- Conroe, TX
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
16675 Interstate 45 South, Suite A, Conroe, TX, 77385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Servoice Visit at Mini - The Woodlands I can start with why I didn't purchase a car here - I stopped to look at Minis in the parking lot and on the showroom floor, NO ONE greeted me, no one ever came to talk with me at all actually. I live 8 miles from this dealership and I drove 45 minutes to another dealer to buy my Mini instead. Now for the service visit - I went here because it is close to my house and office. I showed up three hours after I dropped it off and it was ready, that is of course after I called to see if it w... read more
Deceptive service department replies This is a reply to a previous review I left since there is no way for me to go back and edit my review or reply to the dealer's response. MINI of the Woodlands replied to my one star review urging me to contact their general manager. I have now tried three times to do just that; the first two never got me even to voicemail or where I could leave a message, they redirected me to a sales manager. The third time I at least got to leave a message, which has not resulted in a returned call. At... read more
Horrible service Terrible service department. Take in a car bought at that dealer, under factory warranty, then you have to call the service manager repeatedly (because he will not return your call) and finally file a complaint with corporate customer relations to get someone to call you, and to get an item fixed under warranty that is specifically listed as covered in your warranty paperwork. Then to add insult to injury, they charge you a $150 service fee to tell you the excessive battery drain light you have been seeing m... read more
$3000 repair left us broken down on the freeway. TERRIBLE. My car Broke down in the freeway and had to be towed towed to the dealership last Thursday. They replaced the computer ($3,000) and said the car was running. They sent me a long list of additional “suggested” maintenance repairs that it needed, and said we could pick it up yesterday - that’s when they mentioned that the battery light was on and they couldn’t figure out whether it was the alternator ($1895) or the battery ($595) - the trade in value was only $8k.... s... read more
Overestimate of leaking Oil Filter Housing Gasket Took my Mini to Mini of the Woodlands due to leaking radiator fluid. They diagnosed the problem as needing to replace the Oil Filter Housing for over $3,000. Had anther repair shop replace the gasket for less than 1/3 the price. Very dissapointed
Autonation is too big too care I’ve made 3 purchases from an Autonation dealership in the past 4 years. The first 3 were quite good, the last two experiences have me thinking something has changed with how these dealerships are operated. In the most recent case, there’s quite a bit of arrogance coming from this dealership. I was only there for a little over an hour and over the course of the time, the salesperson spent more time telling me what he wouldn’t do rather than what he could do. They low balled me on my trade and w... read more
Mini Countryman Warranty Service - Meh Had a heat sensor replaced in my wife's Countryman that was causing the cooling fan to run and drain the battery, under warranty. As well, the mobile phone connection to blue tooth did not seem to work. Made an appointment for 4 days after I called them so we could make sure to get a loaner - and good I did. The process took 3 days, which seems an inordinate amount of time - even if you do have a free loaner. Had to call them for updates. In addition, my wife tells me the blue toot... read more
Customer Service at Mini of the Woodlands In October, I purchased a used car from Mini of the Woodlands. The car purchased was a brand new listing and I had it pulled the day of the listing. When we contacted the dealership, the salesperson said that he would pull the car and wait for me. I had been approved by my Credit Union and just needed to inspect the car. Upon arrival, the salesperson was not there and I was greeted by someone that said he was the IT Tech. I was told that the original salesperson was gone for the day ... read more
Service replacing a parking light. I needed a parking light for my 2015 Mini Cooper. They didn't have it - said they'd order it. That was March. Now it's May. No call, text or email. What's going on, Nolen?
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.4 star rating with 1,218 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.