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Mom's Meals
- Food Delivery Services
- Ankeny, IA
About this business
Location details
3210 Southeast Corporate Woods Drive, Ankeny, IA, 50021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1ST DEL 09/21/2021(14) meals They said my first order of food will be delivered 09 21 2021, between 8am and 8pm. I waited until 10:30pm and nothing, called the company during the day and they said it would be there before 7pm. Wrong never arrived and I am getting short on food and patience please fix problem thanks
Business response:
Thank you, Kirk, for reaching out. I am sorry to hear about the delay in receiving your first box. Has this issue been solved? Please let me know if you need any additional assistance in resolving the situation.
Stay away from this place. Besides NO leadership it is a unorganized company. Managers are not even watching the employees. Some drivers are adverse to other nationalities. It is horrible for tv dinners. Got to any place else.
Terrible. I worked there and most of the items are out sourced. It is misleading. The company doesn't even have real warehouse's they are a third party. How is then the food superior then you rely on third party vendors.
These are not diabetic friendly Way too many carbs and if you have that many carbs in one setting you're gonna have a dangerous sugar drop. So stop advertising me is diabetic friendly.
I cannot understand the good reviews. My insurance company sent me a starter package of 7 "meals." It came in a 22X16X12-inch box lined on top, sides and bottom with rigid styrofoam and filled on the sides and top with gel packs. Completely non-recyclable packaging that in this day and age I find completeIy immoral. All this for 7 plastic containers, each measuring only 8X6X 1-1/2 inches (which is a total of 8X6X 10-12" if you stacked them), 3 tiny juice containers, a hamburger roll, a hot dog bun, and a slice of bread (all ... read more
Out of three meal orders placed, the second order was sent completely incorrect, and the third order had four items missing. I contacted Mom's Meals customer service each time. All they said was: I apologize, unfortunately there is nothing we can do. Your order has been shipped. None of the above issues was resolved. I will be contacting my Insurance Company to file a complaint against Mom's Meals. Do to the fact they are the one's paying for service. The food itself I rate 4 out of 5.
Business response:
Hello Tyrone. I responded to your review on Yelp and Google, but I wanted to pass along our response here as well. Thanks for bringing your ordering issues to our attention. Though I am happy that you are enjoying our meals, I am sorry to hear about the issues you are having with getting the correct order. I want to make sure that you get the attention you deserve and have any missed items replaced. Please send us an email at ccqa@momsmeals.com and reference this review.
Very deceitful company. Have illegal hiring practices. They should rewrite there hiring rule book. Stay away and go else where. If this is there they of wasting new hires time image there food quality.
When I was first offered this service after being hospitalized, I was thrilled. Not having to cook for 4 weeks when ill is a good thing, especially since my husband doesn't cook at all. But, upon trying the service, I was no longer thrilled; heck I was beyond dismayed. There are a few meals that are almost ok, but most are not. The "meat" in the meals is not meat-it's a soy product, and is spongy and tasteless. The calorie counts and carbs are way too high, but because the nutrition sheet is in the smallest font possible, no... read more
Business response:
I responded to your review on Yelp, but I wanted to send my response to you here as well. Again, please let us know if you have any additional questions or feedback. Thank you for taking the time to provide us feedback. Your experience is important to us. I am sorry to hear that our meals did not meet your expectations. To touch upon your remarks regarding portion sizing and nutrition, we follow the guidelines set forth by the Food & Drug Administration (FDA) and additional organizations that specialize in the care of indiv... read more
I contacted Mom's Meals regarding the meals going bad prior to the use by date. They assured me that this was not the usual case and they replaced the damaged meals, Thank You,
Frequently asked questions about Mom's Meals
How is Mom's Meals rated?
Mom's Meals has a 4 star rating with 1,224 reviews.
When is Mom's Meals open?
Mom's Meals is closed now. It will open on Monday at 8:00 a.m.