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Monarch Transport Group Inc
- Vehicle Shipping
- Fort Myers, FL
About this business
Location details
7051 Cypress Ter, Suite 206, Fort Myers, FL, 33907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 9:30 p.m. | |
| Thu | 8:00 a.m. to 9:30 p.m. | |
| Fri | 8:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
RecommendedCustomer service, prices and security.
promised to have a driver in 1 to 3 days. gave them a few extra days and still nothing. I canceled my order after 6 days and they charged me $150 for a cancellation fee..after they told me 1 to 3 days. I'm pissed and the bank will be involved. don't use this company it's a crock of crap
These guys are a scam give you a low cost and then can not make the scheduleed day and will not refund your deposit dont use they say they will return the fee and the dont SCAM COMPANY
Booked them 2 weeks ago. Was quoted $780 door to door the individual I was working with said he had a driver in the area and they would be able to pick up within a day. Wasn’t picked up. After multiple calls they found another driver but the price went up $100 okay that’s fine. Then that driver couldn’t pick it up. Fast forward another week. They magically have another driver but the cost would be $1450. Fine just get it here. That driver wouldn’t answer his phone and then couldn’t do it. I finally canceled them and haven’t ... read more
Worst customer service I have ever experienced. Failed to send a copy of the contract, drug out making arrangements and then did not honor their original quote. Stated a hauler had been secured at a higher rate but no one showed up and we were provided no updates. When we called understandably upset we were treated like we were in the wrong. DO NOT DO BUSINESS HERE UNLESS YOU WANT TO BE OVER CHARGED AND TREATED POORLY.
If you don’t want to end up dissatisfied, avoid using Monarch. After my vehicle was delivered with $2,500 in damages, that’s when the problems really began. The carrier who Monarch subcontracted to pick up the vehicle claimed they never even knew about this job and said the load was actually “hijacked” from dispatch—even though Monarch had provided me with all of the carrier’s information along with an insurance binder. I filed a claim, but now I’ve been told the vehicle description does not match what’s listed on the insura... read more
Didn't show up when scheduled, didn't call. I only found out they needed to reschedule to the next day when I called to find out if they were coming. Then the next day they didn't show up either. After multiple phone calls, I finally reached someone. So then they found someone else who could do the tow for me, at a 50% increase in price. I cancelled the order and I'm now hoping they don't give me a hassle about refunding my deposit. Terrible communication, no service. One star is too many.
Such a terrible experience from the start. They underbid every company by almost $400 but couldn’t find a driver for more than 3 weeks. When they finally did I was told the price went up to $1400. Then when a driver finally picked up my car I was charged an extra $150 for personal belongings in the car. SHADY AND STILL HAVEN’T HAD MY CAR DELIVERED.
Not a reputable company.
Frequently asked questions about Monarch Transport Group Inc
How is Monarch Transport Group Inc rated?
Monarch Transport Group Inc has a 4.3 star rating with 1,215 reviews.
When is Monarch Transport Group Inc open?
Monarch Transport Group Inc is closed now. It will open at 8:00 a.m.