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2065 NE Tucson Way, Ste 110, Bend, OR, 97701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in for an urgent matter and wasn’t taken seriously. Bleeding uncontrollably. But the NP I saw told me it was normal and to call back on Monday if it was still happening. I couldn’t believe she told me I was fine. That evening I ended up in the ER due to excessive blood loss with even worse symptoms and complications that would’ve been avoided completely if she had just listened to me. Now I have all these unnecessary ER bills I can’t afford. So much for a trustworthy Primary.
Business response:
Thank you for your feedback and for letting us know about this issue, Chelsea. We set a high standard for ourselves at Mosaic and are truly sorry to hear that standard was not met in your experience with us. Please get in touch with us at 541-383-3005 or on MyChart to discuss further.
Sub par medical provision
Business response:
Hi, Derrick. We are sorry to hear that we didn’t meet your expectations at Mosaic and would love the opportunity to improve. We encourage you to call us at 541-383-3005 or reach out to us through MyChart.
I was scheduled to meet my new PCP, but she was on maternity leave and they scheduled Dr. Taplebaum instead. When conducting her physical exam about discomfort in my lower back she proceeded to pinch thick chunks of skin which was extremely painful and uncomfortable. When I confronted her that she was causing me extreme pain she said that she was unable to give me a thorough examination because I would not finalize the examination and then left abruptly. It was the worst experience I have had at a doctors office.
Business response:
I am so sorry you had that experience. We will definitely make sure this feedback is given to the appropriate individuals and channels to ensure this doesn't happen again. I appreciate you reaching out.
Mosaic Community Health - Conners Health Center has a 4.7 star rating with 829 reviews.
Mosaic Community Health - Conners Health Center is open now. It will close at 6:00 p.m.