Mountainside Fitness

Debra B. 

on Yelp

3 years ago

Good luck getting out of any contract you sign.Never again will I sign up with them because of their ridiculous and pathetic cancellation policy. Before I moved I went in and signed the paperwork to cancel, they still kept charging my account. So I called them and they told me I had to send a certified letter to their corps office in Scottsdale because I moved 3 hours away and didn't want make the drive back to sign another paper. At this point I thought I would finally be rid of them, I get an email from Joyce down at the c... read more

Evelyn P. 

on Yelp

3 years ago

Bad part This gym is always packed. Always always always. All I need is 4 square feet and a squat rack and got both less than a handful of times over the course of my 6 month membership. MAINLY men go here. Had I not been tricked into a 6 month membership I would've cancelled a lot sooner. You know it's bad when you can't cancel when you'd like. Good part: Nicest locket room ever!! I didn't attend their fitness classes but maybe I would've liked it more if I had. Sauna and steam inside each locker room. 

Maria Jovi H. 

on Yelp

3 years ago

I come in when they opened. I went outside for a minute to get something from my car. The receptionist Hannah asked me for my badge, I told her that I already badge in. She followed me to the bathroom. Then when I was leaving she asked me to scan my badge again!! I never seen it been anywhere where I was asked to scan my badge again. It was disappointing because since they did not asked anyone else to badge to make sure I'm a member. Is it because I'm Asian/ minority? Wow!! Hannah, why did you follow me around and asked for ... read more

Natasha C. 

on Yelp

3 years ago

Terrible gym for kids to be..... watched them ignore my son while he was crying holding his arms out for some comforting NOT 1 worker who was hands FREE picked him up and try to calm him. Ive seen kids lock themselves in the bathroom flooding the floors. Ive seen workers leaving infants in their carseats for long periods. Ive seen the workers in and out of the infant rooms never a steady hand in there. Its a complete free for all in there and a place id never bring my kids again. Canceled my membership right away drove to LI... read more

Christopher J. 

on Yelp

3 years ago

I really enjoy this gym. The staff is awesome and the amenities are pretty great. The facility is well maintained, and the variety of equipment keep me going. I'd love to see some updates to the machinery to be more competitive with other gyms in the valley, but I'm not crying about what they currently have. Truly enjoy coming here (almost) everyday. 

Mary T. 

on Yelp

3 years ago

LOVE Mountainside fitness! Best of Scottsdale !! We immediately felt at home there. Staff is very welcoming and accommodating. The atmosphere is very relaxed and I have made so many nice friends and acquaintances -great way to meet people in Scottsdale . 

Katy P. 

on Yelp

4 years ago

Horrible gym. Horrible staff. Avoid this place at all costs. They keep billing even after we have been told the membership was canceled. 

DJ D. 

on Yelp

4 years ago

Love the facility. Staff is great. Being able to always get a smoothly right after workout is a big plus as well. Only knock I could possibly give is I wish it was 24 hrs. Great facility, highly recommend. 

Richard L. 

on Yelp

4 years ago

We canceled our gym membership via phone in 9/2019. At the time we were told that our membership was canceled. However they continued to charge us monthly membership fee for the next 1.5 years under an account we do not normally use until we noticed the charge recently. When we called to question the unauthorized charge, the representative told us the first time that the cancellation needed to be process in person and pulled up computer records that we were informed of such policy at the time....so someone obviously lied. At... read more