Mountainside Fitness

David C. 

on Yelp

4 years ago

Beware!! Mask mandate is not enforced. When pressured, staff will go out onto floor and ask violators to abide. As soon as staff turns their back, the masks come right off again. Few people comply. They need to boot these selfish people if they won't keep their mask on. If someone lit up a cigarette in there everyone would lose their sh*t. But second hand smoke would be a lot less deadly than the virus particles that these asymptomatic douches are huffing out while doing their reps. Mountainside has to hold them accountable.... read more

Rodney R. 

on Yelp

4 years ago

Michele Nuanez in the membership department was amazing. She explained all the membership details very clearly so I knew what I was getting. Michele was a pleasure to work with and can't say enough how easy the hole process was. If your looking for a gym to join head over to see Michele at the Greenfield Mountainside fitness. Thank you, Rod 

Kristen B. 

on Yelp

4 years ago

My first experience with Mountain Side was not a good one. I was treated really poorly at another location and was actually going to cancel my membership and go back to LA Fitness. I went into this location and was treated above and beyond GREAT. I have since cancelled my LA Fitness membership due to Michelle!! This women is on it! She is always cleaning, helping members or her staff. I have yet to see this women not doing anything, it's very impressive how much she is always doing. Her customer service is top notch. Michell... read more

Ryan W. 

on Yelp

4 years ago

Wouldn't recommend this location at all. I got a month to month membership right before they closed down due to Covid. I sent a letter to them to cancel my membership and they never received it due to the post office losing it. I went in and spoke with Tyler a manger there and he refused to refund me a month of my membership. Point is I paid over 80 bucks for 2 months and was only able to work out 3-4 times. Worst customer service ever. 

Chad I. 

on Yelp

5 years ago

Signed up for this gym to support them because they were staying open and not forcing everyone to wear mask while working out. 2 days later the governor shut them down and they froze my account. Ok, that's fine. Not their fault. Now they're open again, but requiring everyone to wear masks while working out. Whatever they want but not for me. However, they told me they can no longer keep my account frozen because they are open. I'd be happy to keep my membership as long as I'm not paying until I can go without a mask again. I... read more

Kari M. 

on Yelp

5 years ago

Please be careful if considering joining this location. I signed up my teenage boys May 18th. The gym closed (by governor's orders) approximately a month later. I was just charged $108. I called and spoke to someone (who was very polite) and she explained those were yearly membership dues and I should have been explained that while joining. I communicated that it was not explained and doesn't make sense that they've worked out for 1 month and being charged for a year's dues. I also explained that I'd like a refund and will t... read more

Sandman R. 

on Yelp

5 years ago

Misleading advertising and empty promises. Signed up for 1 day trial online. Took confirmation email with QR code to the Mesa location 2 days later. Front desk would not honor it and stated they are no longer accepting 1 day trials. No explanation - no nothing. Waste of a trip, dishonest, and waste of time. 

Chandler L. 

on Yelp

5 years ago

Great gym! Very clean it has all the equipment needed. Happy the CEO is standing up for whats right and trying to keep gym open! 

Daniel M. 

on Yelp

5 years ago

5 or so months in and I'm still very happy with this gym. They've shown just how a gym should be ran through this whole pandemic. We never thought we'd experience something like this but Mountainside has been resilient and am happy with what they've been doing to protect the community. While the gym was closed, they paused our memberships and didn't expect a dime from us. Can't say that for other gyms. A very clean facility with a great staff, I would recommend Mountainside to anyone!