Mountainside Fitness

Stella V. 

on Yelp

13 years ago

Bad customer service. In every department!! All the way up to the Manager. Glad there is a month to month option. I go to relax and feel good, I don't wanna hear drama from employees. Really!? This is what I pay for? Also I was told they clean with organic cleaning solution. Bold face lie!!! They just wanted me to sign up. This type of thing is important to me. When I tried to complain I was not taken serious, so I cancelled!!!! 

Josie G. 

on Yelp

13 years ago

Finally getting around to my reviews. Got to give good ones where they are due! This gym made me into a gym rat and I enjoyed it. This place worked for me. I liked the laid back atmosphere and enjoyed seeing the many familiar smiling faces when I was there. I purchased trainer sessions when I first joined. I started with a trainer that really helped me overcome some of my sports injuries. I enjoyed the personal workouts and they imparted knowledge on various techniques. I continued with trainers for several years. I had to l... read more

Laurie M. 

on Yelp

13 years ago

I have been a member at Mountainside Peoria for almost 1 year now. Initially I was happy with the facility; however, over time, I have have become frustrated and disappointed with both the facility and the customer service. I submitted a few concerns regarding broken equipment, cold showers. depletion of toiletries in the women's lockerroom and lack of advertised Underamour merchandise. I did receive a response from the GM; however, nothing was ever done about the concerns. Then in Sept, we were all hit with a $25 enhan... read more

Mariebell M. 

on Yelp

13 years ago

I walked in there last night to the location next to the US Airways arena in Downtown Phoenix while I was out running with my dog. The two guys in front , one which simply said that his name was Jose just stood there looking at me like I had a horn growing out of my head. I tried to break the ice by making a joke about catching my breath and they still stood there. I stated that I wasn't aware they were open, I run through there every morning and the website states that it won't be open until Fall of 2013 and how excited I ... read more

Chad R. 

on Yelp

14 years ago

Nice gym for the right price . People are friendly and knowledgeable. Wish it was closer but it's not so I will continue to go to lifetime. 

Jon V. 

on Yelp

14 years ago

I joined on a month-to-month plan in July, 2012. The gym is pretty good, no real complaints about the facility or staff. In September, they hit me with a $25 "enhancement fee" out of the blue. The claim from corporate billing was that this is in the contract. I don't remember anything about it, and I'm completely sure it was never pointed out by the guy that signed me up. So, they get $25 and lose the $40 a month I was paying for membership. Good for them. I don't do business that way, and I won't do business with anyone who... read more

Rob G. 

on Yelp

14 years ago

I attended a trial membership at the Mountainside Fitness off of Carefree Highway earlier this year. After reading these reviews, I thought it might be beneficial if Yelp contains some feedback from a different perspective. I agree with others that this place is very clean; the equipment is well-maintained; and it is never too busy. But... 1) The fitness and yoga classes, of which there are plenty to choose, were ALMOST all scheduled between 8am and 5:30pm. The only early morning class I saw on the schedule was a Boot C... read more

Tanya C. 

on Yelp

14 years ago

I signed up here on March 2, 2012. I have been everyday except Friday, Sats and Suns since. I LOVE THIS PLACE! I hate the way I am so out of shape and how I am reminded of this every time I walk in, but by the time I walk out, I realize, that I am getting IN shape and that makes me love Mountainside. The gym is clean, the place is NEVER so busy that there aren't any machines or equipment available. The trainers are all really great. They build quick rapports with their clients and you feel good when you walk out knowing you ... read more

Pamela G. 

on Yelp

14 years ago

We have been members here for about 2 years. They offer so many diverse classes that you have to print out two calendars! I really enjoy Yoga, Spin and Kick Boxing so there are tons of classes and times to choose from! The locker rooms and showers are super clean! All of the equipment seems to be well maintained too. That was one of the reasons we cancelled our last gym membership. If you have a family, this is the perfect place for you! Awesome daycare. We utilized it for our grandchild that came to visit and we're very hap... read more