Mountainside Fitness

Atulya B. 

on Yelp

10 years ago

I had membership at Mountain Side Fitness before I shifted to LA Fitness to reclaim some of my unused training sessions. Objectively speaking, Mountain Side Fitness is a level above LA Fitness with a premium look and feel, and overall better services for clients - free towels, an executive room for members who pay more and a really good child care center; they even have a channel on each of the cardio machines that lets you watch the camera feed from the kids room. Also, they have a small café where you can order shakes/smoo... read more

Jessica R. 

on Yelp

10 years ago

Scottsdale Mountainside has it down when it comes to customer service, towels and keys. Scottsdale also has a cabinet that keeps your keys by number at front desk, try it. Also, stuck up staff is not a good look. 

Armida D. 

on Yelp

10 years ago

Ok so first let me say that Mountainside Fitness is a great gym my beef is with Core Concepts, however I will probably never use a Mountainside again because of CC. So my husband and I originally signed up for a trainer a year ago for apparently 18months, Well this past September we received orders for TX so we originally spoke to a female at the CC desk who told us even though we were on orders we would have to pay a fee to cancel, which came out to $500, that wasn't happening so we spoke to someone else who told us somethi... read more

Ryan C. 

on Yelp

11 years ago

Overall great gym. If it is broke, they fix it. Staffed right and child care much better than LA fitness. 

Breana L. 

on Yelp

11 years ago

The people at Mountain Side are so friendly and warm. Willing to help you out and do what it takes to make you feel at home. I signed up in march and got to try a personal trainer through Ryan. Ryan has went over and beyond my expectations with being so helpful, patient, understanding, and very personable. He put me with an amazing personal trainer David! David have helped me understand my form better and what to do with my workouts and I love gaining the understanding on what I need to do to help me with my bad knees. I str... read more

Jesse V. 

on Yelp

11 years ago

This gym has the MOST incompetent staff of any gym in Phoenix!! The front desk people are incredibly snotty and most of the patrons are trophy wives that have no consideration for others. After 4 weeks of going to this gym I became fed up with the staff and customers and spent the next 3 MONTHS cancelling my membership! I had to go to the district manager of the company to finally get my membership cancelled and my money refunded. even then she never acknowledged or bothered to apologies for the mess. I was literally 10 minu... read more

Christy C. 

on Yelp

11 years ago

I have been a member at Mountainside for almost 3 years and have complained about the same thing for the entire time....the music sucks so bad! I love this gym and all my friends go there and we absolutely LOVE our trainer Mark Olson! But they play Adel, James Blunt and other slow, depressing music. I love Adel and James Blunt, but not to work out to! Because I work with a trainer and read my iPad while I'm on cardio, I can't use my iPod to drown out the music. So...their music sucks. I love the employees and the daycare is ... read more

Ronlyn G. 

on Yelp

11 years ago

Troy at Mountainside/Carefree Hwy should be FIRED. For an enrollment clerk he is impersonal, rude and condescending. "I have no idea what these charges are for, I just charge them. What the company does with them has nothing to do with me." WOW. Never even asked what the company does with the fees, just what the different fees were. I wish there was another gym option close by..... 

Frank S. 

on Yelp

11 years ago

Good gym. Its clean, all the equipment works. My only issue is this manager at the greenfield location. Everytime I see him he grabs his you know what and winks his eye at me. I thought it was a joke at first but after three months of this I cancelled my membership. Ladies be careful! Other than that its a decent place to train. Anybody else experience something similar?