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Mountainside Fitness
- Gyms
- Phoenix, AZ
About this business
Location details
2655 W Carefree Hwy, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Good gym. Its clean, all the equipment works. My only issue is this manager at the greenfield location. Everytime I see him he grabs his you know what and winks his eye at me. I thought it was a joke at first but after three months of this I cancelled my membership. Ladies be careful! Other than that its a decent place to train. Anybody else experience something similar?
It's a gym so what can I say? I hate them. I hate having to go there. I think we should all by healthy & skinny always. Reality says that for a gym this one rocks. Super clean & the equipment is in great shape. The locker rooms are clean too. They have tanning, childcare, & a hair salon & chiropractor. Shawn is sales is the best & you should talk to him if you need a membership.
Bad customer service. In every department!! All the way up to the Manager. Glad there is a month to month option. I go to relax and feel good, I don't wanna hear drama from employees. Really!? This is what I pay for? Also I was told they clean with organic cleaning solution. Bold face lie!!! They just wanted me to sign up. This type of thing is important to me. When I tried to complain I was not taken serious, so I cancelled!!!!
Finally getting around to my reviews. Got to give good ones where they are due! This gym made me into a gym rat and I enjoyed it. This place worked for me. I liked the laid back atmosphere and enjoyed seeing the many familiar smiling faces when I was there. I purchased trainer sessions when I first joined. I started with a trainer that really helped me overcome some of my sports injuries. I enjoyed the personal workouts and they imparted knowledge on various techniques. I continued with trainers for several years. I had to l... read more
Business response:
Hi Josie, thank you for the feedback! We love hearing what our members have to say. If you ever have any concerns (or more awesome things to say) please do not hesitate to contact me at marioa@mountainsidefitness.com. Sincerely, Mario Arce, District Manager
I have been a member at Mountainside Peoria for almost 1 year now. Initially I was happy with the facility; however, over time, I have have become frustrated and disappointed with both the facility and the customer service. I submitted a few concerns regarding broken equipment, cold showers. depletion of toiletries in the women's lockerroom and lack of advertised Underamour merchandise. I did receive a response from the GM; however, nothing was ever done about the concerns. Then in Sept, we were all hit with a $25 enhan... read more
I walked in there last night to the location next to the US Airways arena in Downtown Phoenix while I was out running with my dog. The two guys in front , one which simply said that his name was Jose just stood there looking at me like I had a horn growing out of my head. I tried to break the ice by making a joke about catching my breath and they still stood there. I stated that I wasn't aware they were open, I run through there every morning and the website states that it won't be open until Fall of 2013 and how excited I ... read more
Business response:
Mariebell, I am so sorry to hear about your experience and that you and your pup felt unwelcome. Your impression of our business is important to us and I am sorry you did not receive the customer service that we pride ourselves on. I have passed this message along to the General Manager of the Chase Field location. His name is Chris Witbrodt and he would be more than happy to tour you around the club and answer any questions you may have. You are welcome to reach him via email, chrisw@mountainsidefitness.com. I also welcome... read more
Nice gym for the right price . People are friendly and knowledgeable. Wish it was closer but it's not so I will continue to go to lifetime.
Business response:
Hi Chad, I am sorry we are not conveniently located near you, but we are constantly expanding! Hopefully we will be able to earn your business in the future. Sincerely, Mario Arce, District Manager
I joined on a month-to-month plan in July, 2012. The gym is pretty good, no real complaints about the facility or staff. In September, they hit me with a $25 "enhancement fee" out of the blue. The claim from corporate billing was that this is in the contract. I don't remember anything about it, and I'm completely sure it was never pointed out by the guy that signed me up. So, they get $25 and lose the $40 a month I was paying for membership. Good for them. I don't do business that way, and I won't do business with anyone who... read more
I attended a trial membership at the Mountainside Fitness off of Carefree Highway earlier this year. After reading these reviews, I thought it might be beneficial if Yelp contains some feedback from a different perspective. I agree with others that this place is very clean; the equipment is well-maintained; and it is never too busy. But... 1) The fitness and yoga classes, of which there are plenty to choose, were ALMOST all scheduled between 8am and 5:30pm. The only early morning class I saw on the schedule was a Boot C... read more
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.4 star rating with 651 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 9:00 p.m.