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Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,293 reviews
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Jennifer Leigh M.'s profile image
Jennifer Leigh M. 

Verified by Mutual of Omaha Mortgage

a year ago

Loan process was straightforward. Robert responded promptly to any questions or concerns. 

Business response:

Thank you for your kind review, Jennifer. I'm glad to hear you found the loan process to be straightforward and that my responsiveness met your needs. Providing a seamless and efficient experience is a top priority for me and Mutual of Omaha Mortgage. I appreciate your 5-star rating and look forward to serving your mortgage needs in the future. 

Grant L.'s profile image
Grant L. 

Verified by Mutual of Omaha Mortgage

a year ago

Jake walked me through the whole process. I had a plethora of questions and he answered all my questions and relieved my anxiety about purchasing a home for my family. 

Business response:

I'm thrilled to hear that you had such a positive experience with me during your mortgage process, Grant. It was my pleasure to help answer all your questions and make this process as smooth as possible for you. Purchasing a home is a significant decision, and I'm glad I was able to alleviate your anxieties throughout. Thank you for your 5-star review and for choosing Mutual of Omaha Mortgage. Looking forward to assisting you again in the future. - Jake Longhta 

Brandon H.'s profile image
Brandon H. 

Verified by Mutual of Omaha Mortgage

a year ago

Good comunication and information for a first time home buyer 

Business response:

I really appreciate your feedback, Brandon. Thrilled to know that you found the communication and information satisfactory, especially as a first time home buyer. Your positive experience is something we take great pride in. Thank you for trusting Mutual of Omaha Mortgage. If you ever have any more questions or concerns, please don't hesitate to reach out. - Steve Johnson 

April B.'s profile image
April B. 

Verified by Mutual of Omaha Mortgage

a year ago

Kim Shuey along with Michelle guided us perfectly through the entire process. Greatly appreciative of their diligence and hard work! 

Business response:

Thank you so much for your kind words, April. I'm thrilled to hear you had a positive experience with us at Mutual of Omaha Mortgage. Michelle and I work hard to ensure our clients are guided through the process seamlessly and your recognition means a lot. Highly appreciate your 5-star rating. If you need any further assistance, feel free to reach out. Looking forward to serving you in the future. Kim Shuey 

Gabrielle W G.'s profile image
Gabrielle W G. 

Verified by Mutual of Omaha Mortgage

a year ago

I discussed mortgage terms with loan officers from multiple mortgage companies, but Kim was the only one who cheerfully worked with me to calculate various scenarios for down payments, points, and interest rates until finding the perfect loan package for me! Thanks so much, Kim! 

Business response:

I'm absolutely thrilled to hear how satisfied you are with the mortgage package we came up with! It was my pleasure to assist you as you navigated through the different scenarios. Your kind words and the time you took to write this review mean the world to me. Thank you, Gabrielle, and remember, I'm here if you ever need any further assistance. 

Nicole G.'s profile image
Nicole G. 

Verified by Mutual of Omaha Mortgage

a year ago

Jim was quick to communicate with us on every question or issue we had and made our cross-country move seamless! 

Business response:

I'm glad to hear your cross-country move went smoothly, Nicole! Thanks for the fantastic rating and review. Helping you with your questions and making the process as stress-free as possible is always my goal. I'm here if you need anything else in the future. -Jim Simpson, Mutual of Omaha Mortgage 

Kari S.'s profile image
Kari S. 

Verified by Mutual of Omaha Mortgage

a year ago

We were a month out from closing on our house and hadn’t locked in a rate with a previous lender yet and decided to reach out to Mutual for a last ditch effort to get a lower interest rate. Mark called within 30 minutes of us requesting a call and from that minute on out, Mark was proactive, confident, knowledgeable, and quick with everything that needed to get done. He never left us wondering and was always two steps ahead. He made the whole process easy for us and offered us an interest rate we couldn’t say no to. We had b... read more

Business response:

Kari, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-) 

Thomas C G.'s profile image
Thomas C G. 

Verified by Mutual of Omaha Mortgage

a year ago

Mutual of Omaha and Robert Ferger met every deadline in the home purchase process and closing funds were sourced prior to close. Completely stress free. 

Business response:

I'm thrilled to hear that your journey with Mutual of Omaha Mortgage was seamless and stress-free, Thomas. Your positive feedback is immensely appreciated and makes the hard work worthwhile. I'm glad that I could contribute to meeting the deadlines and ensuring all funds were in place before closing. If you ever need any further assistance, feel free to reach out. Thank you for the 5-star review! - Robert Ferger 

Yemin L.'s profile image
Yemin L. 

Verified by Mutual of Omaha Mortgage

a year ago

More frequent check-in's would be great. 

Business response:

I appreciate your feedback, Yemin. I understand the importance of regular check-ins and I'll make sure to incorporate more frequent updates moving forward. Your satisfaction is my priority, and I hope to make your future experiences with Mutual of Omaha Mortgage even better. Thank you for taking the time to rate my service. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.