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Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,293 reviews
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Rochelle L S.'s profile image
Rochelle L S. 

Verified by Mutual of Omaha Mortgage

a year ago

Kim is very knowledgeable in the industry. She went above and beyond to find a loan option that worked best for me as a first time home buyer. 

Business response:

I'm thrilled to hear that you had a positive experience with our mortgage services, Rochelle. Your feedback is greatly appreciated, it's clients like you who make my job a pleasure. Ensuring the best loan options for first-time home buyers like you is always my priority. Thank you for the generous review and rating. I'm here to assist you with any future needs. 

Marcus Andrew H.'s profile image
Marcus Andrew H. 

Verified by Mutual of Omaha Mortgage

a year ago

Whitney was great! Every time I talked to her it was clear very helpful information. When I was handed off to other individuals my experience was much worse. Whitney = great! Other people = not so great… 

Business response:

I'm thrilled to hear you had a positive experience working with me, Marcus! Your feedback is invaluable, and I apologize for any complications you encountered during your interactions with other team members. I aim to provide clear and helpful information at all times, and it's uplifting to know it was effective for you. I'll pass on your feedback to the team at Mutual of Omaha Mortgage so we can work on improving our overall customer service. Thank you for taking the time to leave a review and for the impressive 4.83 out of... read more

Erick Amilcar Morales J.'s profile image
Erick Amilcar Morales J. 

Verified by Mutual of Omaha Mortgage

a year ago

Rob was amazing to work with. We contacted Rob two weeks before our closing date after a poor experience with another agent. Rob was able to meet our closing date without any worry and give us a way better rate. Rob went above in beyond to educate throughout the process. I will 100% be recommending Rob to anyone seeking a mortgage and Rob will be my first call whenever I have any mortgage needs in the future. 

Business response:

Erick-I'm so glad to hear that you had a positive experience with me. I make it my mission to provide the best service to my clients, and I'm thrilled that I was able to meet your expectations. Your kind words mean a lot to me. It was my pleasure to assist you and help educate you throughout the process. I'm grateful for your recommendation and I look forward to helping you with any future mortgage needs. Thank you once again for your feedback, and for choosing Mutual of Omaha Mortgage. Take care, Robert Ferger 

Terry L S.'s profile image
Terry L S. 

Verified by Mutual of Omaha Mortgage

a year ago

Jim responded quickly to calls, emails and even texts a few times. Everything was explained at a level a first grader could understand. My wife and I are extremely happy Jim was our mortgage person 

Business response:

I'm thrilled to hear that you and your wife had a great experience working with me. My goal is always to keep the process as simple and efficient as possible. Thank you for taking the time to share your positive feedback, Terry. I'm always here if you need any other mortgage services in the future. 

Timothy W.'s profile image
Timothy W. 

Verified by Mutual of Omaha Mortgage

a year ago

Mark and the team made my whole experience very smooth. I had heard horror stories from others about their own experiences elsewhere. Marks team told me exactly what they needed, I uploaded, and they took care of the rest. No stress around the process. Mark is easy to work with, is available, and a really good guy. 

Business response:

Timothy, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-) 

Marc R.'s profile image
Marc R. 

Verified by Mutual of Omaha Mortgage

a year ago

Everything went relatively smooth. 

Business response:

I'm glad to hear that everything went smoothly for you, Marc. It was my pleasure to assist you. Your positive feedback is greatly appreciated and inspires me to continue providing the best service here at Mutual of Omaha Mortgage. If you have any other queries or need further assistance, please feel free to reach out. Thank you for the 5-star rating! 

John B.'s profile image
John B. 

Verified by Mutual of Omaha Mortgage

a year ago

The communication and ease of the process made everything perfect! 

Business response:

Thanks so much for your kind review, John! I'm thrilled to hear that you found the process at Mutual of Omaha Mortgage to be straightforward and easy. I pride myself on clear communication and am pleased that you felt it contributed to a perfect experience. Thank you for taking the time to share your positive feedback! 

Eric D H.'s profile image
Eric D H. 

Verified by Mutual of Omaha Mortgage

a year ago

Jared Green walked with us through each step of the loan process and was a great source of information and support. 

Business response:

I'm thrilled to hear about your positive experience, Eric! It was my pleasure to guide you through each step of the loan process with Mutual of Omaha Mortgage. Your feedback means a lot and I appreciate the awesome 5-star rating. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing to work with me! -Jared Green 

Cynthia C.'s profile image
Cynthia C. 

Verified by Mutual of Omaha Mortgage

a year ago

Douglas was thorough in his explanations, responsive, and attentive. As first time home buyers, he made this a smooth and understandable process! 

Business response:

I am thrilled to hear that you found your first home-buying experience to be smooth and understandable, Cynthia. It was my goal to provide you with thorough, clear explanations and be responsive to your needs. Your feedback is greatly appreciated and it will motivate me to continuously provide the same level of service to future clients. Thank you for choosing Mutual of Omaha Mortgage and for the high rating. Do not hesitate to reach out if you need any further assistance. -Douglas Kuehn 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.