Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Overland Park, KS

About this business

Finance Mortgage Lenders

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.95,335 reviews

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Shaun T.

a year ago

Doug was very accommodating, and communicative with me over the whole process. Even when the seller wanted a 2-week early sale, that was easy to do. Thanks again!

Business response:

I'm extremely glad to hear about your positive experience, Shaun. Your feedback really means the world to me. It was my pleasure to assist you throughout the process and I'm happy that we were able to accommodate the seller's request for an early sale. Thanks for choosing Mutual of Omaha Mortgage, and don't hesitate to reach out if you need anything else in the future.

Michael Anthony Sneed J.

a year ago

Prompt replies, thorough and detailed responses. Proactive delivery of service.

Business response:

Thank you, Michael, for the five-star rating and the positive feedback. It's wonderful to know that you appreciated the promptness and thoroughness of my responses, and felt that my service was delivered proactively. I strive to provide this level of service to all my clients at Mutual of Omaha Mortgage. Your satisfaction is my top priority. Thanks again for taking the time to share your experience.

Aaron E.

a year ago

Good communication, worked fast for us.

Business response:

I'm thrilled to hear that my communication and speed of work met your expectations, Aaron. Your feedback is greatly appreciated. I strive to provide the best service to all customers at Mutual of Omaha Mortgage. Thanks for your high rating of 4.83 out of 5 stars. Your satisfaction is my top priority. Should you have any future mortgage needs, please feel free to reach out.

Erik Lars H.

a year ago

Jeff went above and beyond to stay in communication with us and made sure the process was as smooth and seamless as possible. By far the best experience I have ever had with a lender!

Business response:

Thank you, Lars, for trusting me to handle your financing. You and Martina were awesome to work with - If there was a client-rating survey, you and she would both get 5 stars! Have a great summer in that awesome new house. I hope our paths cross again in the future!

Michael Minh N.

a year ago

Responsive

Business response:

I appreciate your 5-star rating, Michael! I'm glad you found me responsive during your experience with Mutual of Omaha Mortgage. I'm always here to help you with your mortgage needs. Thank you for your feedback!

Diane Jones T.

a year ago

Whitney was wonderful to work with. To start off she is persistent, which worked in my favor. Whitney was willing to education me on rates, and questions that I should ask lenders, even though she knew I was still interviewing other lenders. Whitney was timely, and available (on weekends) to me whenever I had a question or inquiry. Whitney stayed involved and accessible even when the process went to the next level. I would be remised if I did not mention Amanda Richardson, Processor, she was absolutely amazing! Amanda was ti... read more

Business response:

I'm deeply touched by your heartfelt review, Diane. Your kind words mean a great deal to both me and Amanda. We're grateful we had the opportunity to guide you through the mortgage process and make it as stress-free as possible. It's rewarding to know our dedication and hard work made a positive difference for you. Our goal is always to put our clients first and ensure their home ownership dreams become a reality. Thank you again for your trust in us, and for taking the time to share your experience. May your new home bring ... read more

Bakhtaver Javed S.

a year ago

Very professional and communicative!

Business response:

Thank you so much for this feedback, Bakhtaver! I'm thrilled to hear that you found my services professional and that you appreciated the level of communication. Your satisfaction is my top priority at Mutual of Omaha Mortgage. If you have any future needs or questions, don't hesitate to reach out. Thanks again for the perfect rating! - Kim Shuey

Stacie G.

a year ago

Smooth process - very fast and easy to work with

Martina H.

a year ago

Jeff was the best mortgage broker we have ever worked with. We felt he was just as invested in our success as he was. He communicated often and effectively. He helped us navigate a lot of complicated challenges. We couldn’t be more grateful for Jeff! We have already referred others to him. Thank you thank you, for everything, Jeff!

Business response:

Thanks for your kind words, Martina! You and Lars were a treat to work with and I'm glad that my team and I lived up to your expectations! Enjoy that beautiful home!