Mutual of Omaha Mortgage

Business response:

I'm absolutely thrilled to hear that you had a positive experience, Richard! Honesty, transparency, and open communication are values I hold dear in my work at Mutual of Omaha Mortgage. Your feedback reinforces the importance of these values and I'm glad they contributed to a 5-star experience for you. Thank you for taking the time to share your experience. I'm here for any future needs you may have. 

Business response:

I'm thrilled to hear about your positive experience, Jennifer. It's my priority to maintain clear communication and organization throughout the process. I'm always here to address your inquiries. Thank you for taking the time to share your experience and for giving Mutual of Omaha Mortgage a 5-star rating. Let me know if you need any more assistance in the future. 

Business response:

I'm thrilled to hear that you valued our communication and found my service to be responsive and informed, Lukasz. Your feedback is greatly appreciated and it was a pleasure working with you on your mortgage needs. It's always my goal to provide this level of service to every customer at Mutual of Omaha Mortgage. Thank you for your 5-star rating, it truly means a lot. Don't hesitate to reach out should you need anything in the future. 

Business response:

Hello Nathanael, Thank you for taking the time to rate and review your experience with us at Mutual of Omaha Mortgage. I'm glad to hear that despite the initial worry, everything worked out and the closing was not delayed. I appreciate your feedback regarding discussing the possible delays with bank transfers. We always aim to provide the best service to our clients and your suggestion would definitely help improve our process. I'll make sure to discuss this issue with the team and incorporate it into our future practices ... read more

Business response:

I'm really pleased to hear that you found the process smooth and the online portal helpful, Stacy. Assisting you in securing your first property loan was a great experience for me too. Your positive feedback is greatly appreciated. Looking forward to supporting your future mortgage needs at Mutual of Omaha Mortgage. Thanks for the 5-star review! - Jim Simpson 

Business response:

I appreciate your feedback, Paula. It's heartening to know that you found our communication effective. I strive to ensure my clients are always in the loop about all proceedings. I'm glad to hear that you had a positive experience with Mutual of Omaha Mortgage. Your rating is very encouraging. Thank you for taking the time to share your experience. I look forward to serving you in the future! 

Business response:

I'm delighted to hear about your positive experience, Anthony! It's great to know that you found our rates favorable and the process fast and painless. Your feedback is invaluable, and I'm thrilled that my communication and advice met your expectations. Thank you for choosing Mutual of Omaha Mortgage. Looking forward to serving your future needs! - Kim Shuey 

Business response:

Hi Vidika, thank you for your kind review. I'm glad to hear that you found it easy to work with me and that you felt guided during the process. Your feedback means a lot and I look forward to offering you the same level of service in the future. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

Christopher, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-)