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Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,293 reviews
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Donald B.'s profile image
Donald B. 

Verified by Mutual of Omaha Mortgage

11 months ago

Very helpful from start to finish 

Business response:

I'm thrilled to hear that you found our process from start to finish helpful, Donald. Your positive feedback is greatly appreciated. It's heartening to know that you had a 5-star experience with Mutual of Omaha Mortgage. If you have any other needs or questions in the future, don't hesitate to reach out. Thank you once again for your kind words. 

Marcia Lea V.'s profile image
Marcia Lea V. 

Verified by Mutual of Omaha Mortgage

11 months ago

Overall, Kim and Amanda were extre helpful. 

Business response:

So glad to hear that you found our service helpful, Marcia. Your feedback means a lot to us at Mutual of Omaha Mortgage. It's our goal to provide our customers with the best service possible. Thanks for the 5-star review. Looking forward to assisting you in the future. Kim Shuey 

Lawrence R F.'s profile image
Lawrence R F. 

Verified by Mutual of Omaha Mortgage

11 months ago

Jake made the process easy and efficient. I would definitely call him again. 

Business response:

I'm thrilled to hear that you found the process to be easy and efficient, Lawrence! Your feedback means a lot and it was my pleasure to be of service. I'm looking forward to working with you again in the future. Should you need anything else, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage! 

Ronald A.'s profile image
Ronald A. 

Verified by Mutual of Omaha Mortgage

11 months ago

She was very attentive and answered all my questions repeatedly sometimes when I forgot, but she was always very understanding 

Business response:

It's great to hear that you found the service satisfactory, Ronald. Your positive feedback means a lot to me. It's important to me that my customers feel supported and understood, so I'm glad I could provide that for you. If you ever have any more questions or need assistance in the future, don't hesitate to get in touch. Thank you for choosing Mutual of Omaha Mortgage, and for giving me such a high rating. - Kim Shuey. 

Ethan B.'s profile image
Ethan B. 

Verified by Mutual of Omaha Mortgage

11 months ago

Super professional and friendly. He was the best person I could ask to have for a first time homebuying experienc. Jeff was extremely patient with me and broke everything down very well. 

Business response:

Thanks, Ethan - you were great to work with and I hope you enjoy your first home! Hope you have a great holiday season, and that 2025 brings you much happiness and sucess. 

Ethan M G.'s profile image
Ethan M G. 

Verified by Mutual of Omaha Mortgage

11 months ago

Immediate responses. 

Business response:

I'm thrilled to hear you were happy with the response time, Ethan. It was a pleasure to assist you during your experience with Mutual of Omaha Mortgage. Your positive feedback means a lot. If you have any further needs or questions, please don't hesitate to get in touch. 

Brittany Ellen Eilee C.'s profile image
Brittany Ellen Eilee C. 

Verified by Mutual of Omaha Mortgage

11 months ago

She was very helpful and explained things well so I could understand . 

Business response:

Thank you for the glowing review, Brittany! I'm really glad to hear that you found our interactions helpful and clear. It's vitally important to me that my clients understand every step of the process, so it's great to hear that this was the case for you. Thanks for choosing Mutual of Omaha Mortgage! -Kim Shuey 

Minh D.'s profile image
Minh D. 

Verified by Mutual of Omaha Mortgage

11 months ago

Pricing and speed. 

Business response:

I appreciate your kind words, Minh! It's fantastic to hear that you were pleased with our pricing and speed here at Mutual of Omaha Mortgage. Your positive feedback motivates me to continue delivering high-quality service. Don't hesitate to reach out if there's anything more I can do for you. Thank you for the perfect rating! Whitney Berra 

Fahd Inocencio S.'s profile image
Fahd Inocencio S. 

Verified by Mutual of Omaha Mortgage

11 months ago

Fast response and lower fees. It would be nicer if the rate buy downs will be included in the initial closing disclosures rather than in the end. And if they are off on a specific day especially on closing day, it would be nice to know or send a message redirecting me to the coordinator rather than no reply. 

Business response:

Hello Fahd, Thank you for your honest feedback and the high rating. I'm glad to hear you found our responses fast and our fees competitive. Your suggestions about including the rate buy downs in the initial closing disclosures and announcing off-days, especially on closing days, are appreciated. Your insights provide us with the opportunity to improve our service and communication. We will definitely consider these points for our future dealings. Thank you again for choosing Mutual of Omaha Mortgage. Looking forward to as... read more

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.