Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

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Derrick L. O.

2 years ago

Ben is very personable and makes sure to try to answer every question you have. He makes sure he is available to you when needed.

Business response:

I genuinely appreciate your feedback. Ensuring that each client receives a personalized and supportive service is my top priority, and I'm glad to hear that my efforts have paid off in your case. If you have any more questions in the future or need further assistance, don't hesitate to reach out to me at Mutual of Omaha Mortgage. Your 4.16-star rating is very encouraging, and I will endeavor to keep up the good work. Thanks again for your kind words. - Ben Schiaffino

Mario Scott M.

2 years ago

Communication is key and that was top notch! Kenny really worked with me as far as getting me the best rate and term.

Business response:

I'm beyond grateful for your positive feedback, Mario. Your words inspire me to continue delivering top-notch communication and service. It was a pleasure assisting you in securing the best rate and term. I'm here for any future needs you may have with Mutual of Omaha Mortgage. Thank you for the 5-star rating!

Cody J.

2 years ago

Let me start by saying that this process can be scary for first time borrowers. And let me say that going in to this process, it can feel like you don't stand a chance. There are periods of time when you are simply waiting, and wondering. But this was not the case for us. Kenneth felt like a friend and a fighter from the first day. We knew that we would need to establish trust to make this process fluid, and he was trustworthy until the end. Having someone in your corner makes all of the difference, and Kenneth was that pers... read more

Business response:

Thank you so much for your kind words, Cody. I'm truly humbled by your high rating and I can't express enough how gratifying it is to hear your positive feedback. It was an absolute pleasure to help guide you through the loan process and alleviate any of the initial fears you may have had. I'm glad I was able to be there for you and ensure that you felt supported and comfortable during the entire process. I look forward to the opportunity to continue working with you and help you on your journey to financial freedom. Thank y... read more

Arthur C.

2 years ago

Matt is very well versed in every step of the process. M O O has a extremely easy and transparent application. Matt also answered all our questions in a precise and timely maner.

Business response:

I'm truly grateful for your kind words, Arthur. It's always my goal to ensure the process is as clear and straightforward as possible for my clients. I'm pleased to hear that you found our application process easy and transparent. I'm also glad I could be there to answer your questions promptly and accurately. Your satisfaction is Mutual of Omaha Mortgage's top priority. Your high rating and positive review mean a lot to me and the entire team. Thank you for trusting me with your loan process.

Christina L.

2 years ago

All my questions were answered in a timely manner.

Business response:

I'm thrilled to hear that you had a positive experience and that I could assist you with your questions in a timely manner. Your satisfaction is our top priority at Mutual of Omaha Mortgage. Please do not hesitate to reach out if you have any further questions. I'm here to help. Thank you for the perfect rating, Christina. It was a pleasure working with you. Best, Jason Mueller.

Emily A K.

2 years ago

Ben was in contact and let me know every step of the way where we were in the process. He always answered my questions, no matter how small. He was great to work with!

Business response:

I'm really glad to hear that you had a positive experience, Emily! Your satisfaction is my top priority, and I'm delighted that I was able to keep you informed and answer all your questions throughout the process. I appreciate the perfect 5-star rating and your kind words. Working with you was a pleasure. If you ever have any more questions in the future, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Kent L.

2 years ago

Experienced people that moved quickly.

Business response:

I'm thrilled to hear that you had a positive experience with our team at Mutual of Omaha Mortgage, Kent. We pride ourselves on our expertise and efficiency, so your feedback is greatly appreciated. It was a pleasure working with you, and if you have any other mortgage needs in the future, don't hesitate to reach out. Thank you for the perfect rating! - Ben Schiaffino

Barbara M.

2 years ago

Kenneth Alban was a pleasure to work with. Always kept me up to speed and informed on the progress of the loan. He responded and returned calls quickly. It was so easy and comfortable to work with him. Thank you Kenny!

Business response:

I'm absolutely thrilled to hear your positive feedback, Barbara. Ensuring clear communication and a smooth process is always my top priority. Thank you for taking the time to share your thoughts about your experience with Mutual of Omaha Mortgage. It was certainly a pleasure working with you as well. I'm here for any future needs you may have. Thanks again, Barbara!

Sonya G. T.

2 years ago

No stress, worry or pressure. Everything was explained thoroughly, especially when I was slow to understand.

Business response:

I'm thrilled to hear about your positive experience, Sonya! Knowing that you felt comfortable and well-informed throughout the process is incredibly important to me. At Mutual of Omaha Mortgage, it's our goal to ensure all our clients have a stress-free experience, and I'm glad we hit the mark with you. If you have any more questions in the future or need assistance with anything else, please don't hesitate to reach out. Thank you for the 5-star rating!