Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

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Dortha F R.

2 years ago

The level of assistance was fantastic. Kenneth is very knowledgeable and extremely helpful. I appreciate all the help and assistance he provided. Great service

Business response:

I'm truly grateful for your kind words, Dortha. It was my pleasure to assist you and I'm thrilled to hear that you found the service to be helpful and satisfactory. Your comments reinforce the commitment we have at Mutual of Omaha Mortgage to offer a knowledgeable and supportive experience for every client. Thank you for taking the time to share your positive experience and for the stellar 5-star rating.

Stacie Ann G.

2 years ago

Chris kept me informed throughout and was more than willing to answer any of concerns.

Business response:

I'm thrilled to hear that you had a positive experience, Stacie! Your feedback is greatly appreciated. It was my pleasure to keep you informed throughout and answer any concerns you had. At Mutual of Omaha Mortgage, our priority is ensuring that our customers feel supported and knowledgeable during the entire process. Thank you for awarding us a perfect rating. If you have any future needs or questions, don't hesitate to reach out. Thanks again, Stacie! - Chris Saltzman

Teresa L.

2 years ago

From day one, Chris made this process and smooth and understanding as possible. He took the time to discuss and actively listen to my concerns. I truly feel he has a gift of helping people. I feel he is a true asset to your company and look forward to sharing my positive experience with others in need of this type of assistance.

Business response:

Thank you so much for your kind words, Teresa. I'm truly pleased to hear that you had a positive experience with me at Mutual of Omaha Mortgage. I firmly believe in making the process as smooth and understandable as possible for every client, so I'm glad to know that I was able to accomplish that for you. Your feedback truly means a lot to me. I'm here for you if you ever need any assistance in the future! Best regards, Chris Saltzman.

Kyle W. K.

2 years ago

Kenneth was one of the most helpful people and answered every question we had in a very good timeframe.

Business response:

I'm thrilled to hear such great feedback, Kyle! It's my top priority to provide efficient and helpful service to all my clients. Your 5-star rating is appreciated and gives me even more incentive to continue delivering the best possible service. If you have any more questions in the future, don't hesitate to ask. Thank you for choosing Mutual of Omaha Mortgage.

David P. D.

2 years ago

Tracy went out of her way to find ways to make my refinance work and get things going. She was very helpful in coming up with a plan to get this loan processed and was excellent in keeping me up to date every step of the way

Business response:

I appreciate your kind words and the time you took to share them, David. It was truly a pleasure to help you navigate your refinance, and I'm thrilled I could assist in making it a success. Your satisfaction is my number one priority, so keeping you up-to-date and providing the best possible plan were just part of my commitment to excellence in service. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating!

Charles C.

2 years ago

Travis answered all our questions and was always there when we called ready to help

Business response:

I greatly appreciate your positive feedback, Charles. It was a pleasure to assist you throughout the process and I'm glad I could be there when you needed help. Your satisfaction is what drives me to deliver the best service at Mutual of Omaha Mortgage. Thank you for giving me a perfect rating. Feel free to reach out if you have any further questions or concerns in the future. Best Regards, Travis Hofmann.

Deron J. I.

2 years ago

Ben, was very knowledgeable and understood our situation. He worked diligently for us to get the best result for our situation. We were greatly appreciative of his time not only during business hours but on his personal time as well. We would definitely refer to Ben & Murual of Omaha.

Business response:

I'm truly humbled by your kind words, Jake (Deron) & Tracey. It was my pleasure to assist you, and I'm glad to hear that you had a positive experience with Mutual of Omaha Mortgage. Your satisfaction is our priority, and your review reaffirms the hard work we put in every day. Thank you for your trust, your cooperation, and for taking the time to share your experience. I look forward to working with you again in the future.

Robert L Floyd J.

2 years ago

Ease of getting information. Helpful with notes.

Business response:

I appreciate your kind words, Robert. I'm glad to know that the process of obtaining information was easy and the notes provided were helpful. At Mutual of Omaha Mortgage, customer satisfaction is our top priority, and your feedback is integral to our ongoing commitment to improvement. Thank you for taking the time to review our services and awarding us a rating of 4.16 out of 5. We look forward to serving your mortgage needs in the future.

Genevieve Dyer H.

2 years ago

Everyone I dealt with was informative, pleasant and professional.

Business response:

I'm sincerely grateful for your kind words and the perfect rating, Genevieve. The team and I at Mutual of Omaha Mortgage always strive to provide informative, pleasant, and professional service. I'm thankful that we were able to meet your expectations. Your feedback is highly valued and appreciated. Looking forward to continue serving your mortgage needs in the future.