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Myrtlewood Villas
- Condominiums
- Myrtle Beach, SC
About this business
Location details
1410 48th Avenue Ext N, Myrtle Beach, SC, 29577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Not the best It was filthy. Contacted staff and was told them cleaning staff would be out to clean. No came. You would think places would be extra clean because of covid Location
Business response:
We appreciate your recent stay with us, and do apologize that the unit was not up to standards. I will be speaking with maintenance and house keeping to make sure we are fixing issues and getting the detail work done in each unit
Disappointing
Bad Not clean, looked nothing like the pictures Staff was great
Business response:
We appreciate your recent stay with us, and do apologize that the unit was not up to standards. I will be speaking with maintenance and house keeping to make sure we are fixing issues and getting the detail work done in each unit All of our units are individually owned and while we communicate with the owners, any changes or updates are ultimately their decision. We do have other units available if you would like to book with us again, we can make arrangements to have you stay in one of our other units on property.
Bad The layout, old cover, damaged and old furniture, not enough towels. Toilet flooded after being flushed and staff stated that it wasn’t a true emergency so they did not come to clean up the water she laughed while we voiced our concerns and the apartment underneath got damaged. We used all the towel and covers to get as much of the water up but it wasn’t enough. We kept spinning the water out in the washing machine throughout the night and no one came to give towels until we left the next morning at 0830-0900. Pool had n... read more
Business response:
I apologize that your recent stay with us was not up to your standards. We try to make every guest welcome and that their stay be the best it can be. Sometimes we fail to meet these standards and we will make note of where we came up short and try to correct those areas we can and as it states on the website we only furnish towels and toiletries for the start of the stay. Guests are responsible for all toiletries after the initial ones placed in the unit. Towels are to be washed and reused with the washing machines and dryer... read more
Fair
Bad The pillow cases had stains on them in the master bedroom. The guest bathroom did not work. The master bedroom TV did not work. There were stains on the carpets and holes in the walls. Inside the pull out couch was potato chips. On the outside balcony was a old door frame across the table.The lights switch in the living room was covered with tape.The guest bathroom towels rack was broken on the wall. I had to call both days of my stay for problems with my room. Maintenance took 2 hours to arrive the first day and still d... read more
Business response:
We appreciate your recent stay with us, and do apologize that the unit was not up to standards. I will be speaking with maintenance and house keeping to make sure we are fixing issues and getting the detail work done in each unit
Horrible The room was nasty, staff was rude Too many roaches and spider webs inside the room. Room was not clean, I had bugs coming out the oven and microwave.
Business response:
We appreciate your recent stay with us, and do apologize that the unit was not up to standards. I will be speaking with maintenance and house keeping to make sure we are fixing issues and getting the detail work done in each unit I will speak with the desk staff and show them where we can improve for our guests.
Bad I didn’t like that the access codes we were given did not unlock our room doors. My brother who had a separate villa from me, access code worked for my room, and none of the access codes worked for his room. I called all kinds of numbers, left vms, sent emails, and sent messages via Facebook. No reply. My brothers ended up sleeping in my other brothers room! Security came and told us that he don’t have a way to contact them. I called the front desk the next morning and the lady was very unprofessional. After they gave us... read more
Business response:
I apologize that your recent stay with us was not up to your standards. We try to make every guest welcome and that their stay be the best it can be. Sometimes we fail to meet these standards and we will make note of where we came up short and try to correct those areas we can. If there is anything we can do for you in the future please feel free to call us
Not a "wow" experience. Slats were missing on the patio door blind. Service was bare minimum. Dirty pillows in closet. Nice and quiet. Safe surroundings. Neighbors were friendly.
Business response:
We appreciate your recent stay with us, and do apologize that the unit was not up to standards. I will be speaking with maintenance and house keeping to make sure we are fixing issues and getting the detail work done in each unit
Frequently asked questions about Myrtlewood Villas
How is Myrtlewood Villas rated?
Myrtlewood Villas has a 3.8 star rating with 4,214 reviews.
When is Myrtlewood Villas open?
Myrtlewood Villas is open now. It will close at 5:00 p.m.