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180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
Horrible. They say monthly amounts but yet when you get three pay checks twice a year they suddenly change there mind and take more. They all lie about how much you get back when you terminate. They took a $850 dollar fee to not close an account. They are all worthless. File bankruptcy before you ever deal with them.
Business response:
Hello,Thank you for taking the time to share your experience. Your feedback is important to us and we will be reaching out to discuss this further.Sincerely,National Debt Relief
DO NOT go through this program. I was stuck with a medical debt they didn't pay. Now that the program is over, I have to pay a collection agency this debt they should have handled. They will give you the runaround and s**** you in the end. Please be aware!!! I'd love to give them 0 stars.
Business response:
Hello,Thank you for taking the time to share your feedback. Your experience is very important to us and a member of our team will br reaching out to better understand your concerns.Sincerely,National Debt Relief
I give it a one star because I could have done what they were trying to do myself. I was looking to consolidate and they were waiting until my cards sent me into default before negotiating any settlements. Thus deteriorating my credit along the way. They said having ne in default gave them better leverage. I explain to them this is not what I expected. I canceled the account and they took one more payment out of my bank. I was specifically told by a *** that no more deductions would be made. When I confronted them with this ... read more
Business response:
Hello,Thank you for taking the time to share your feedback. Your experience is very important to us and a member of our team will br reaching out to better understand your concerns.Sincerely,National Debt Relief
Honestly, Im not one to complain, but I literally only called to cancel my subscription. The people who helped me behaved completely differently from when I tried to get assistance. I dont think I was disrespectful at any point, yet I was questioned about whether I was telling the truth or notwhich I feel isnt their concern at this point. So please, I just want my cancellation; I dont want any more trouble, and I dont think we should have to get to this point. My name is **** ****** ******* ****** if anyone can assist me wit... read more
Business response:
Hello,Thank you for taking the time to share your feedback. Your experience is very important to us and a member of our team will br reaching out to better understand your concerns.Sincerely,National Debt Relief
I signed a form to verify a list of all my debts and was told I had 3 days to decide if I wanted to proceed. I received an email 3 days later welcoming to *** and saying my signature will be transferred to finalize documents to continue my debt relief which I DID NOT authorize. I called the number listed which gives weekday/weekend times to call and recording says Im calling out of the timeframe and Im not. This is not the route that I have decided to take. How can they process my documents without consent?
Business response:
Hello,Thank you for taking the time to share your experience. We regret to hear that you are dissatisfied and would like to speak with you further. A member of our team will be reaching out as soon as possible.Sincerely,National Debt Relief
The one company that gets paid is *** and their fees are HIGH. They collect their high fees off the top of any money you initially pay into the program. And, they keep the fees whether they obtain a settlement for you or not.
Business response:
Hello,Thank you for taking the time to share your experience regarding fees. Your feedback is very important to us. A member of our team will be reaching out as soon as possible to review our fee structure.Sincerely,National Debt Relief
At the beginning I was very happy with their service. Now I can't wait till it's over. I have to talk to three different people at three separate times and got three different dates as to when my program is over. I recommended them to my niece. I made a big mistake because I wouldn't recommend them to anyone.
Business response:
Hello,Thank you for taking the time to share your experience. We regret to hear that you are dissatisfied and would like to speak with you further. A member of our team will be reaching out as soon as possible.Sincerely,National Debt Relief
My experience has been awful. I was enrolled for three years out of my supposed 4 year estimation period. Fees are where they get you and it is not explained to you properly. Thats the problem I have with this company among many others. The other is they give you false information and the amount of money you save by being with them. Its almost a scam. Your credit score gets screwed which was explained. You may get sued which was explained. However, they keep piling on fees on each settlement. Making it almost impossible to k... read more
Business response:
Hello,Thank you for taking the time to share your experience. We take your feedback seriously and will be reaching out shortly to speak with you.Sincerely,National Debt Relief
After a year of taking my money and telling me a settlement was being secured and finalized two weeks later I was notified a major derogatory **** was on my credit and I found out *** just closed my account I get no warning and they never notified me they werent settling the account no more. Even though two weeks prior I was told a settlement was in the final works
Business response:
Hi Ms. ***************** you for taking the time to share your feedback. We value the opportunity to assist you and will be reaching out as soon as possible to discuss this further.Sincerely,National Debt Relief
National Debt Relief has a 4.6 star rating with 21,286 reviews.
National Debt Relief is open now. It will close tomorrow at 12:00 a.m.