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About Nature Hills Nursery, Inc. Nature Hills Nursery, Inc. was originally founded in 2001 as a conifer and deciduous tree nursery. Nature Hills Nursery started as a local tree nursery serving a limited geographic area. Our company has evolved and responded to our customers' demand of quality nursery products. We continue to improve our on-line capabilities and expand our product offerings. We have extended our offerings outside the tree and shrub products, to include perennials, rose bushes and other plants, as well as fl... read more
2336 S 156TH CIRCLE, Omaha, NE, 68130, United States
Get directionsSpent over 600 dollars to have 4 out of the 5 plants / tree die in one week . Find a company who will back their product . Go to a local shop .
I ordered two hydrangea trees for $40 each. They arrived at the proper planting time but were only 3 inches tall...way too small to transplant. I planted them anyway, babied them for two months until the one tree finally died. I sent emails to Nature Hills customer service who requested pictures. I sent several pictures and their recommendation was to make sure the tree had enough water. (It did.) Three days later the tree died and I sent another picture of a dead tree. They still wanted me to continue watering. I got... read more
I recently purchased a small bag (about 5inches by 8inches) of your Root Booster. The invoice stated it was going to be shipped by FedEx and was charged $19.99. Instead you sent it through the mail (at a much lower price). Unfortunately, when I called and asked for a refund for the different cost, I was refused. I consider this a very deceptive billing practice and just another way to hide price increases. Shame on you. Just so you know, I also purchased a tree from you and, because of deceptive billing practice, you have lo... read more
If I can give this company zero stars I would. I have reached out from customer service about a dead tree that I paid alot of money for. They are making every excuse to not refund my money. I have sent pictures about this tree and they keep telling me to wait. Refusing to give me back my money or replace the tree. Customer service keeps telling me to wait another day, wait another week, when it is clearly dying. BEWARE, do not buy from this company, they will not help you. I wasted money and time to save this tree and ... read more
We purchased 2 x $80 rose bushes from Nature Hills and they were shipped in a box upside down. While mistakes sometimes happen, Nature Hills does not stand behind the products that they delivered damaged to me. I have sent pictures to them twice over 2 months which shows the main stems broken and the plant turning brown. Still NO positive feedback telling me to check the soil PH (used store bought potting soil) they need more sun (they have full sun) they need more water (have an automated watering system). Anyone orderi... read more
I am very dissatisfied with the customer service from this company. I sent a plant as a gift. They charged me over 50 percent of the cost to ship it and suggested a warranty. The plant arrived upside down in the shipping box. The said to plant it and wait. This was in August of last year. Now we have determined that the plant is dead. They are asking the gift recipient to pay another $22 shipping fee just to replace the dead plant they sent. Why aren't they going after their shoddy supplier to make up the cost rather than t... read more
I placed an order for a butterfly bush, I paid over 50.00 for it and when it arrived it was the size of a drinking glass? I received buy one get one free on a promotion but I could have gone to Home Depot and purchased a physical plant that was an actual size for that amount of money. I will NOT be ordering from this place again. Much too pricy.
This past Friday I received my first tree from this company. I ordered the Chinese blue wisteria tree. I was so excited my tree my first home. Upon taking the tree out of the box I noticed they were very big staples holding the box together, I removed the tree and it had a bunch of yellow leaves and the branches were breaking. I was upset and very disappointed I contacted the company and they asked me to take pictures emailed them and they would handle it. Well apparently I was wrong after speaking to a supervisor I was i... read more
I recently had an extremely disappointing experience with Nature Hills Nursery and I feel it's necessary to share my experience to caution future customers. I ordered a Weeping Cherry plant on May 3,2023, for $167.14, and received it on May 12,2023. To my dismay, the plant was not as described or expected. It arrived in a pitiful condition - a dry stick with just a few leaves attached. However, I didn't lose hope immediately due to the company's product guarantee assurance on their website. Believing that the plant might be... read more
Nature Hills Nursery Inc. has a 4 star rating with 4,960 reviews.
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