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Filter exploded Have purchased many filters but the recent filter broke apart and sent the pellets all over the pool pump station. Hoping to get a replacement as I paid over $130 for this part
Product blew apart Wow, been buying these for 10 years. This one purchased in spring and after 30 days the top blew off and the pool lost water. Hopefully I caught it before any damage to my new pool pump as the pump was running dry when I discovered it. Not good. It appears the top has a threaded cap that was not tightened securely during manufacturing. The top blew off and all the mineral beads shot all over. Make sure this is securely fastened.After further inspection, even after tightening top the top blew off immediatel... read more
Malfunction after 3 hours--problems with refund DO NOT ORDER THIS PRODUCT OR SELLER!! Read the other 1-star reviews. Top of unit blew off after 3 hours of operation scattering the little balls everywhere. After cleaning everything up and repackaging for return WHICH I HAD TO PAY (~$11). Product delivered to company 7 days delivery to us. Waited 6 business days to contact on refund status. The company is now not dealing with me in a straight-forward manner on refund. Will post updates.
Dirty Looked like it had been used before. This is the second one that we have gotten like this.
Exploded Zero stars if I could. Blew the lid. Glad I was home to address this. Waste of money.
Sold a defective item and would not ship a replacement. The media could not be loaded. Seller would not ship a replacement for the defective item that was leaking water from the top, until they received this defective one back in the mail. The problem is that that course of action would have left my pool inoperable until the seller received the defective one, and then shipped a replacement.
Do NOT Purchase!!! Received USED product Item was clearly used when I received it. Had sand all over the gasket and threading.Terrible experience with the seller after they refused to pay return shipping for a defective item.
Broken on Receipt Product came broken in pieces even though the box and mailing box were in perfect shape.
Housing failed just after 30 day return period UPDATE: 5/5/2023The manufacturer replaced the damaged cartridge at no charge and the same thing happened. Top of the cartridge blew off. Pool pressure is below 20PSI and I replaced the pressure gauge to validate. Now I have a permanently installed liability and little round pellets in the gravel around my pump. Recommend you do NOT by this product from any supplierThe top of the cartridge blew off pumping thousands of gallons of pool water on the house/ground 35 days after insta... read more
Nature2 W28175 Express IG/AG Cartridge Single has a 4.5 star rating with 456 reviews.
Nature2 W28175 Express IG/AG Cartridge Single is open now. It will close at 6:00 p.m.