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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They were only at my house for 20 minutes. Don't think all gutters were cleaned. Cleaned the front but never saw them go up and do back top.
I called these people. I live in Newburgh New York. I called them almost 2 weeks ago on 6/4/18. I've called them back 3 times since. NO ONE has come to clean my gutters. Each time I call, they give me an excuse that the "weather" has been holding them back. IT HASN'T RAINED HERE IN THE PAST 10 DAYS! I don't know where HOME ADVISOR gets these ratings! I laid out $165.00 UP FRONT (as Ned Stevens service demanded) and still, NO SERVICE! I'm calling them back today (6/18). Either they tell me they will be her... read more
Quoted one price and charged more for the removal of four gutter guides that I could if taken off myself. $50 for taking off four guides, really!!!!
They overcharged me for a job that wasn't completed. I would not recommend this company.
They collected my full payment and only to show up three weeks later and stated they cannot install the downspout due to the height of the gutter citing safety and do not have a ladder that is long enough especially when I told them the height of the home and the size of the house and where to install. They also happily took another job at my second home for gutter cleaning, but also tried to recommend upsale for gutter installation of a specific area for another more expensive job. I would not recommend them to my family or... read more
They showed up when I was not home which they told me they could. They could not clean the gutters because I have the gutter guards which I told them I had. A week later I called them back because I had not heard anything and that's when they told me the above. I just find this very poor customer service.Also when I called to hire them they asked for a credit card at the time for payment up front.
Return phone calls within 24 hrs.
I want to start by saying I DO NOT recommend this company at all. My gutters weren't properly draining with the recent storms in the area which is why I hired Ned Stevens. They were very prompt about coming out which was the only positive part of this experience. I asked for them to give me a call before arriving and was told that they do not do that because the work is all done outside of the house. Of course when they showed up, I was woke up by people stomping around on my roof which scared the heck out of me and our... read more
Hired them to clean my gutters. They charged me $135 for what they called a "guard sweep". The leaves are still in my gutters and absolutely nothing was removed from my gutters. Warning! Do not waste your money.
NED Stevens has a 4.5 star rating with 21,375 reviews.
NED Stevens is closed now. It will open on Monday at 9:00 a.m.