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NED Stevens
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Constantly trying to sell services that I don't need or want. Tried to convince me one gutter needed replacement. During a heavy rain, it functioned perfectly. I stopped using another company years ago for these same reasons and won't use this company again either.
Business response:
Tom, please send an email to nedcust@nedstevens.com so a manager can follow up with you about this. All of our work is guaranteed and we would be happy to send a QC manager to inspect the findings from the gutter cleaning job.
They required me to pay in advance of their gutter cleaning for a whole year. Then they never showed up after waiting 3 weeks from the date I signed up for their annual plan. They will not set a date for the service which was frustrating as well. Their price for 4 gutter cleanings a year was fair but everything else was negative.
Business response:
Our manager will follow up with you about this review.
Too much blowing not enough hand removing ..blown all over my house and property window sills I had to go out and blow what I could reach sides of house outside chairs etc.Never had that problem with cleaning because a bucket and hand cleaning used. This was a quick fix for them 20 minutes left puddles of water in the driveway lawn set canceled grass cutting cause it was wet..First and last time!
They accepted credit card payment and disappeared. Haven�t heard beans from them since they accepted payment. Work has not been scheduled or started. I have no idea what they are doing. Service is nonexistent
Business response:
William, thank you for speaking to us, your job will be completed today.
I wanted my gutters cleaned and the corner leaks fixed. A team of 2 came and rapidly cleaned the gutters - which had few leaves but a lot of sand in them! The men spoke little or no English so when I asked about fixing the leaks they just said call the office. I called the office and was told I had not ordered the fixing - a lie. They also said they could fix the leaks for over $400 extra!!! On July 3 they are coming to wash the house - fingers crossed. They said they would also fix the gutters for free. I'll report wha... read more
They were only at my house for 20 minutes. Don't think all gutters were cleaned. Cleaned the front but never saw them go up and do back top.
I called these people. I live in Newburgh New York. I called them almost 2 weeks ago on 6/4/18. I've called them back 3 times since. NO ONE has come to clean my gutters. Each time I call, they give me an excuse that the "weather" has been holding them back. IT HASN'T RAINED HERE IN THE PAST 10 DAYS! I don't know where HOME ADVISOR gets these ratings! I laid out $165.00 UP FRONT (as Ned Stevens service demanded) and still, NO SERVICE! I'm calling them back today (6/18). Either they tell me they will be her... read more
Quoted one price and charged more for the removal of four gutter guides that I could if taken off myself. $50 for taking off four guides, really!!!!
They overcharged me for a job that wasn't completed. I would not recommend this company.
Frequently asked questions about NED Stevens
How is NED Stevens rated?
NED Stevens has a 4.5 star rating with 21,597 reviews.
When is NED Stevens open?
NED Stevens is closed now. It will open tomorrow at 9:00 a.m.