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Nelson Westerberg All
- Movers
- Elk Grove Village, IL
About this business
Location details
1201 Arthur Ave., Elk Grove Village, IL, 60007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great team, thorough and professional. Everything went smoothly.
Business response:
Hi Ann! Thanks for the review! I'm glad to hear that our team was able to meet your expectations. Please don't hesitate to let us know if there is anything else we can do to help now or in the future. Congratulations on your new home! :)
We were so pleased with our experience with Nelson Westerberg. They arrived on time, were very courteous, very efficient and handled all our furniture with the best care. Nothing was broken, everything was delivered and the men were very professional. We would highly recommend Nelson Westerberg.
Business response:
Hi Bob & Karen! I'm so happy to hear that you had such a positive moving experience with us! :) We are very proud of our team and are thrilled that they were able to meet your expectations. Please let us know if there is anything else we can do to help! Congratulations on your new home!
Excellent service.
Business response:
Thanks for the review Murali! :) Let us know if there is anything else we can do to help you get settled!
Hello, The people did a great job. We had a few glass items that didn't survive the trip and a desk with a few small marks. Even with the few issues the people were great, on-time and very carful with our things. We look forward to moving with them in the future.
Business response:
Hi Jerrod! Thank you so much for providing us with feedback of your relocation experience. I'm glad our crew was able to meet your expectations. I am terribly sorry to hear about your items being damaged during transit and please feel free to contact our claims department at 847-437-8376 if you would like to file a claim for any damages. Thank you again for you business and we look forward to moving with you in the future as well! :)
Driver along with packing and unloading groups were very professional!
Business response:
Hey Rod! Thanks so much for much for your business and your feedback! I'm glad our crew met your expectations. Please don't hesitate to let us know what else we can do to help you now or in the future. Thanks again and congratulations on your new home! :)
Was very impressed on how organized everything was and how efficient the process was!
Business response:
Hey Nathan! Thanks for your business and feedback! I'm so glad to hear that your move went smoothly! Congratulations on your new home and please don't hesitate to contact us with anything else we can do to help. :)
Richard Varga was awesome! And the crews he hired at both ends were professional, polite and worked as hard as Richard.
Business response:
Hey John! Thank you so much for your business and your feedback, we really appreciate it! Richard Varga is the BEST! I'll be sure to pass along your review to him, his team, and the GM. Thank you again and congratulations on your new home!
Overall, my account manager did a good job and was very pleasant to work with. But the foreman from the moving team in Philadelphia was horrible to work with. He was rude, and kept telling me that my move was taking too long and he would be late for his next appointment - even though he showed up an hour after my scheduled move window.
Business response:
Hi Kristen! Thank you for your review and feedback! I am terribly to sorry to hear about the situation with the foreman. I will be forwarding your review to the GM of our New Jersey branch to he can deal with his team accordingly. Thank you again for bringing this to our attention and please do not hesitate to let us know if there is anything else we can do to help or make up for this inconvenience. Congrats on your new home!
Very efficient packing my house. Only one item was damaged at the new residence. Very pleasant people to work with.
Business response:
Hi Karin! Thanks for the review! I am glad our crew was efficient during your relocation. I am terribly sorry to hear about your damaged item. Please don't hesitate to file a claim for your loss if you haven't already. If you contact our claims department (847-437-8376) they can send you the necessary paperwork. I am sincerely sorry again for the inconvenience. Please let us know if there is anything else we can do. Enjoy the rest of your week and congratulations on your new home! :)
Frequently asked questions about Nelson Westerberg All
How is Nelson Westerberg All rated?
Nelson Westerberg All has a 4.9 star rating with 1,041 reviews.
When is Nelson Westerberg All open?
Nelson Westerberg All is closed now. It will open on Monday at 9:00 a.m.