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Nelson Westerberg All
- Movers
- Elk Grove Village, IL
About this business
Location details
1201 Arthur Ave., Elk Grove Village, IL, 60007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good customer service. Very friendly staff.
Business response:
Thanks for the review Fransisco! :) We're glad we were able to meet your expectations. Enjoy your new home!
The overall experience was very painless. The crew that came to pack our items were very courteous and professional. The actual moving process went very smoothly and we were satisfied spectators
Business response:
Hi Philip! Thanks for the review! I'm happy to hear that our team took good care of you during your move! Please don't hesitate to let us know if there is anything else we can do to help you now or in the future! Happy 4th!
The packing crew and moving delivery personnel did a great job. The coordination and survey groups were good to go. Only issues were the packing crew did not understand English language and no one informed me of requiring a request for bubble wrap to pack my goods.
Business response:
Hi Shawn! Thank you so much for your feedback we really appreciate it. I will be sure to pass along your review to our GM so he can evaluate the situation. I'm so sorry for any miscommunication. Thank you again for your business and your review. Please feel free to contact us with anything else we can do to help.
Thank you so much for taking care of us during our move. Although the entire relocation process took us 9 months (that was on us - not you!) every thing was better than I imagined. Every employee, to the coordinator, the packers, and the movers, were absolutely incredible. I cannot thank you enough for handling our move and our belongings with such care and so much thoughtfulness. It really was the easiest part of the relocation process! Thank you!
Business response:
Hi Robert! I'm incredibly happy to hear that our team was so helpful during your moving experience! We'll always wait as long as you need! Thank YOU so much for allowing us to relocate you. Please don't hesitate to reach out to us with anything else we can do to help. Thanks again! Enjoy your new home!
Super speedy, very nice, very professional. Use them for all your moving needs.
Business response:
Hey Ali! Thanks so much for your review! We hope we can help you with all your future moving needs! Call us anytime! :)
We are very happy with the service and care
Business response:
Thanks for the review Robert! We're so thrilled you were satisfied with your moving experience. Feel free to contact us with anything else we can do to help!
Eric and his crew were great. Helpful, friendly and throrough. We would definitely use Nelson Westerberg again!
Business response:
Hi Chris! Thank you for your feedback and allowing us to help you move in the first place! I'll be sure to pass your review along to Eric and his crew. Please don't hesitate to reach out to us if there is anything else we can do to help you now or in the future. Enjoy your new home! :)
The office personnel was good in communication. The individuals who packed and loaded my items were efficient and thorough as well as professional. The driver and associates who made the final delivery were equally as good. The problem I had was all the damages done between the time my belongings left my possession to the time they were returned. Damages ranged from the dents on the Harley and the broken rear brakes to the destroyed furniture and damages to a family heirloom
Business response:
Hello Mark, Thank you so much for providing detailed feedback of your move. I am terribly sorry to hear about the damages caused to your possessions during the move. I have already sent your review over to the GM of our New Jersey agency so he can address this with his team accordingly. After speaking with our claims department I see that there has been a claim filed for your items on 6/19 and it is currently being processed. I forwarded your review to our head of claims as well so she could make sure this gets taken care of... read more
This was the most outstanding, professional relocation company I have ever worked with!!!
Business response:
Hi David!! Thanks so much for your feedback! We're so elated to hear that you were happy with your moving experience! Congratulations on your relocation :)
Frequently asked questions about Nelson Westerberg All
How is Nelson Westerberg All rated?
Nelson Westerberg All has a 4.9 star rating with 1,041 reviews.
When is Nelson Westerberg All open?
Nelson Westerberg All is closed now. It will open on Monday at 9:00 a.m.