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Nicky Cruz (NMLS #1460132)
- Mortgage Lenders
- Honolulu, HI
About this business
Element Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Years of helping families obtain their dreams of home ownership under a parent company, we built a brand that resonates our true core culture. We took everything we learned from a combined 70 years of experience, kept the high level of quality, added a new perspective, and created Element Mortgage. We are Unlocking the Hum... read more
Location details
3465 Waialae Avenue, Suite 300A, Honolulu, HI, 96816.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are first-time homebuyers and have heard much about the pains associated with the home-buying process, which we initially went through in our first attempt to purchase a house with a different mortgage loan officer and real estate agent. The horrors of our first home purchase attempt almost pushed us to giving up our homeownership dream so we prepped ourselves to facing the worst of the process when we decided we're giving the dream another shot. However, Nicky as our new mortgage loan officer (along with our new real est... read more
Business response:
Thank you so much for the kind words Aldwin. You and Stuart were truly a pleasure to work with. I am blessed to be able to work with such great couples like yourselves. Enjoy the new home! I will be at open houses next door for a few more months. Feel free to stop in...or I might just have to come by. ;)
Nicky was great to work with. She was on top of every detail. Always had an answer to any question regarding the loan process. She was all around helpful during my first home purchase. She gave me options for my loan and gave me the real world monthly cost for my home. I can not give any higher praises for Nicky. Truely an amazing person to work with.
Business response:
Thank you for your review and kind words!
Nicky was very easy to work and very professional. she made it so that my refinance was stress free. When I had questions and concerns or needed help with docs she replied in a timely manner. My experience with Nicky was great! I would and will highly recommend Nicky to my family and friends for all mortgage needs.
Business response:
Thank you so much for the kind review Michael! It was a pleasure helping out such a great guy!
Very professional and positive throughout the whole loan process. Our loan was especially difficult. Nicky remained focused and upbeat from beginning to end.
Business response:
Hey thank you so much for your review Keith! We hit some challenges, but I am happy we were able to get the loan done for you and your wife. It was a pleasure working with you both! Thank you so much!
As first time homebuyers, we were so grateful to have Nicky in our corner. We were house hunting in a competitive market and Nicky went above and beyond to help us buy our dream home. She personally called the seller's agent any time we put down an offer. She kept us on track by contacting us early and often. She made herself available at all hours when we sought advice or needed to run the numbers just one more time. And long before it was time to lock in our interest rate, Nicky helped us raise our credit score and get our... read more
Business response:
Thank you so much for your kind words Misa! It was truly my pleasure helping you and Derick with purchasing your home. I am blessed to have such great borrowers like yourselves. Hope you re enjoying your new home!
I have worked with other lenders and was extremely disappointed. Nicky restored my faith in lenders and exceeded my expectations. She was friendly, honest, knowledgeable and responded with urgency at all times. I highly recommend her and will use her again.
Business response:
Hey Shandell! Thank you so much for your review. It is a pleasure working with you!
The application process was amazing! Nicky made me feel very comfortable; giving me detailed explanations for me to understand everything. It was a stress-free experience and I highly recommend her to anyone. I look forward to continue to work with her once we find my dream home!
Business response:
Thank you so much for the review! You will find your dream home soon and we will get this wrapped up for you so you can enjoy it!
Nicky is very professional, friendly, responsive, and especially great at her job!! She made my refi process very streamlined and stress free! I would absolutely recommend using her for your loan / refi document processing!
Business response:
Thank you so much for the review Ms. Rachel! It was a pleasure helping you out with Brandon.
Nicky was excellent to work with and made the process so simple! She was very clear in explaining what she needed and helped me through the whole process. I would highly recommend her to everyone!
Business response:
Lindsey, it was so great to work with you with Brandon! Hope you are settling in well in your new home. How exciting!
Frequently asked questions about Nicky Cruz (NMLS #1460132)
How is Nicky Cruz (NMLS #1460132) rated?
Nicky Cruz (NMLS #1460132) has a 5 star rating with 38 reviews.
When is Nicky Cruz (NMLS #1460132) open?
Nicky Cruz (NMLS #1460132) is closed now. It will open at 9:00 a.m.