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Nissan

4.8
  • Vancouver, WA

About this business

Specialties Nissan Auto Dealer and Collision Center. 

Location details

3608 NE Auto Mall Dr, Vancouver, WA, 98662, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.81,932 reviews
Select a rating
zk499's profile image
4 years ago

"Tania was very professional and was excited to help us..." Tania was very professional and was excited to help us look for a car for our son. I appreciated her professionalism and hard work for us. 

Business response:

zk499, Your satisfaction is important to us, so we want to sincerely thank you for choosing Alan Webb Nissan and we hope to see you again soon! Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family 

cesardominguez.16's profile image
cesardominguez.16 
4 years ago

"Great customer service! Amazing staff" Staff always has smile on their face! Always explain what they’re doing to my vehicle and always go into detail about pricing before doing anything extra 

Business response:

Ceasar, Awesome. We are pleased to hear that you received friendly service from our staff. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you and your Titan in the future. Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family 

mcshazam's profile image
4 years ago

"Service on our 2012 Nissan Xterra. " I screwed up my appointment time but your staff was very considerate and helpful, I was politely told that they would be happy to service our eighth, but I would have to wait for awhile. Over all the experience was a good one. 

Business response:

Mike, Your satisfaction is important to us, so we want to sincerely thank you for choosing Alan Webb Nissan and we hope to see you and your Xterra again soon! Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family 

Duke's profile image
4 years ago

"Amazing experience" The sales manager Jim went above and beyond to make sure I had a good experience and took very good care of my family Christian got us through all the paperwork and entertaining my wife and daughter while i was looking at my new truck 

Business response:

Duke, Thanks for your praise and kind comments about our Christian and Jim. We look forward to your next visit! Take care and please enjoy your new truck! Sincerely, Your Alan Webb Nissan Family 

LANNYHUMMEL1's profile image
LANNYHUMMEL1 
4 years ago

"Continued good service at Allan Webb Nissan" Service is always great to work with. Appreciate the prompt service and never feel pressured to buy something I may not need. Love my Nissan. Only negative comment is that the GPS screen is too small. 

Business response:

Lannette We are so happy to read such a great review about Alan Webb Nissan! We look forward to your next visit! Take care! Sincerely, The Alan Webb Nissan Family 

dggerard's profile image
4 years ago

"Service fast Alan Webb Nissan" Service was timely, great up to date communication, work was completed as promise and car was returned clean, no grease marks or oil spilled on the engine. As I sat in the service lounge, Curtis was communicating to several customers. Curits was always in a cheerful mode and very positive in dealing with his & Alan Webb's customers 

Business response:

Hi Dggerard, Thank you for taking the time to leave a review for us at Alan Webb Nissan. We're happy we could meet your expectations! We hope to be of service to you and your 350z again in the future. Best wishes, Alan Webb Nissan Family 

LITTLESTINKER104's profile image
LITTLESTINKER104 
4 years ago

"Happy" Curtis always take good care of me. Even when he is busy, he handles it with calm and efficiency. I work in customer service for many years. You don’t see gentleman like him every day. 😊 

Business response:

Littlestinker104, Thank you for your kind review; we are happy to pass along your comments to the team here at Alan Webb Nissan! We value your time and feedback, it helps us to grow and build a positive customer experience. We look forward to seeing you and servicing your Murano in the future. Ha ve a wonderful week! Sincerely, The Alan Webb Nissan Family 

ramonagail's profile image
ramonagail 
4 years ago

" Quality Customer Service" Very good customer service. Comfortable waiting area with complimentary water and coffee. Curtis was very attentive and kept me update as to when my car would be ready. 

Business response:

Ramonagail, Your wonderful feedback and rating mean a lot to us. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you in the future. Take care! Sincerely, The Alan Webb Nissan Family 

steveapache58's profile image
steveapache58 
4 years ago

"had service work done" had a very pleasant time the only problem was that we had an appointment at a certain time and it was an hour and a half later. We are also interested in a 2019 rogue when the new ones come out and you need to get rid of the 2019`s we would want to trade in our 2016. 

Business response:

Mr. Town, Thank you for taking your time to share this kind and informative review. We always strive to meet the needs of our customers no matter the situation. If you would like to share some feedback with us in more detail, please feel free to reach out to us. We look forward to improving our customers' experiences in the future. Sincerely, Ken Wilson Service Manager Alan Webb Nissan 360-892-9004 ext 213 kenw@alanwebbautogroup.com 

Frequently asked questions about Nissan

How is Nissan rated?

Nissan has a 4.8 star rating with 1,932 reviews. 

When is Nissan open?

Nissan is closed now. It will open tomorrow at 10:00 a.m.