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Specialties Nissan Auto Dealer and Collision Center.
3608 NE Auto Mall Dr, Vancouver, WA, 98662, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent customer service" I had my vehicle serviced to ensure it was a sound purchased! Although I did not purchase it from Allan Webb, my customer experience was second to none! I was kept apprised of the requested service progress!
Business response:
Dennis, Fantastic! We are pleased to hear that Curtis provided excellent customer service during your recent visit. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you and your Maxima in the future. Take care and enjoy your Maxima! Sincerely, The Alan Webb Nissan Family
"5 Star Service Center" Curtis is awesome he is so attentive And goes above and beyond customer service thank you curtis it’s always great to come to your service center
Business response:
Dan Allen, Awesome! We are pleased to hear that Curtis was friendly and courteous during your recent service visit. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you and your Titan in the future. Take care! Sincerely, The Alan Webb Nissan Family
"Best experience ever!" I cannot say enough about how wonderful it was to have Adil Saed as my host and salesperson. He made the experience positive and memorable as well as fun. I left with everything I came for and a smile on my face. Very professional!!
Business response:
Ms. Hilburn, Fantastic! We are thrilled to hear that Adil provided a positive purchase experience. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you and your new Rogue in the future. Take care and enjoy your weekend! Sincerely, The Alan Webb Nissan Family
"Oil change and tire rotation" The service was done in a timely manner. The even threw in a tire rotation at no cost. The advisor was very friendly and accommodating.
Business response:
Griffin, We are pleased to hear that you received friendly and accommodating service during your recent visit. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you in the future. Take care! Sincerely, The Alan Webb Nissan Family
"Made the new car buying experience very easy." My old 2016 Nissan Altima actually got totalled when a large branch from our neighbor's tree fell on it while it was sitting in our driveway on the Saturday before Labor Day 2019. Since we had a good experience with our car and Alan Webb Nissan we headed back there to find our replacement. We found a 2019 in the same shade of blue but with quite few upgrades. Our sales consultant Mr. Adil Saed and Alan Webb Nissan made what could have been a painful experience very easy.
Business response:
Mr. Roller, Fantastic! We are thrilled to hear that Adil provided an easy purchasing experience and that we earned your repeat business. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you and your new Altima in the future. Take care and enjoy your weekend! Sincerely, The Alan Webb Nissan Family
"Eric Goodfellow is my guy! " Both my last cars I bought at Alan Webb Nissan and both times I had great experiences. Eric Goodfellow was awesome. He never had that "fakey salesman" demeanor, he was just a naturally personable and knowledgeable guy. He helped me pick out the perfect car, my new 2019 Nissan Rogue Sport! Such a beauty! Really exceptional customer service from everyone that was there really. Joe Teeny even found a detail I'd forgotten to mention that lowered my payments even more than originally quoted. I wish I... read more
Business response:
Jessica, That's Awesome. We are thrilled to hear that Eric was awesome and that you receive exceptional service during your recent purchase. Thank you for taking your time to share this review. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you and your Rogue Sport in the future. Take care and enjoy your new Rogue Sport! Sincerely, The Alan Webb Nissan Family
"Frontier exploration" All of my questions regarding the Nissan Frontier were answered in a friendly and professional manner. The vehicle that I had inquired about was right there, front and center, open for inspection. The Salesperson took the time to get to know me and my vehicle needs. She introduced me to her manager, who was also a pleasure to meet. I would definitely visit this dealer again in search of a new Nissan.
Business response:
DieselRunnerAdmirer, We are happy to hear that Violet was a pleasure to work with. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you in the future. Have a great day! Sincerely, The Alan Webb Nissan Family
"Great service" Great customer service. Taylor and Joe answered all our questions and provided us with tips. We walked in without appointment and were able to get a car within the promised time. We had great experience with Taylor, he kept his promise finding us the car that we want and delivered it. Joe helped ease our anxiety, answering our questions abt owning a plugin car and doing the finance paperwork. From the first time we walked into the dealership, the assistant was friendly and introduced us to Taylor. Taylor help... read more
Business response:
Budi and Melany, Awesome! We are thrilled to hear that Taylor and Joe provided great customer service during your recent purchase. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing both of you and your new Leaf in the future. Take care and enjoy your new Leaf! Sincerely, The Alan Webb Nissan Family
"outstanding" We had a problem with airbag light being on. They found the problem and fix it with no charge! Thank you for finding the problem.
Business response:
Ms. Seymour, Awesome! We are please to hear that we found and fixed the problem while providing outstanding service. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to servicing your Rogue in the future. Take car and enjoy the rest of your week! Sincerely, The Alan Webb Nissan Family
Nissan has a 4.8 star rating with 1,932 reviews.
Nissan is closed now. It will open tomorrow at 10:00 a.m.