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4735 Atlanta Highway, Bldg. C, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
The people are excellent and relate well. The paperwork is good. The car work is good. The waiting space, time waiting, and amenities are sub par. The scheduling could be improved drastically. As I was checking out, I saw 4 people waiting patiently by their cars to be checked in. The online interface is primitive; especially the “what service do you need.” Regular maintenance is not an option. Check out Butler Nissan in Macon where I used to live. This is a management and not an employee problem.
The dealership has great customer service and the staff is very welcoming. They attend to your problem and work with you to solve the issue.
Business response:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
My appointment was prompt and professional. The young man who helped me was very nice and helpful. Will definitely return for other vehicle services.
Business response:
Hi, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Our sales person Jason was very friendly and helpful during the whole experience. Great job.
Business response:
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
The person that checked me in at the service department was very friendly and helpful. The wait was a little over an hour but they were very busy the day I went.
Business response:
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Very friendly people. Mark did what he promised he would do after the sale, and I appreciated that!
Business response:
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service was quick, easy, and the advisor was on point with everything. The entire experience is and always has been pleasant at Nissan of Athens.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
In spite of the limited inventory, rising automotive costs passed to consumers, and recent interest hikes, Nissan of Athens were upfront and tried their best to listen to our needs without pressuring us towards any particular choice. Everyone was great!
Business response:
Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!
The service department is consistently helpful and listens to my concerns about my car. Thank you.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
Nissan of Athens has a 4.5 star rating with 8,692 reviews.
Nissan of Athens is open now. It will close at 5:00 p.m.