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Nissan of Downtown L.A.

4.3

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.34,834 reviews
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Lalouico's profile image
Lalouico 
3 days ago

Clean and has complementary coffee plus. Clean bathrooms. The Nissan specialist help out a lot. 

Business response:

We appreciate your business and your review! Thanks from the Nissan of Downtown LA Team, Lalouico! 

0022vargas's profile image
0022vargas 
4 days ago

TIENE BUEN SERVICIO AMABLE TODOS HABLAN ESPAÑOL E INGLÉS SI EL SERVICIO DEL TU VEHÍCULO 🚗 TARDA MAS DE LO QUE TE DIGERO TE PIDEN UN UBER PARA TU CASA Y DE REGRESO E IGUAL 🟰 

Business response:

Gracias por sus palabras y por confiar en nuestro equipo! Nos alegra saber que está en buenas manos con nuestro equipo y esperamos ver de nuevo a usted y a su auto en el futuro. Atentamente, Nissan of Downtown L.A.. 

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WilliamJA29 
5 days ago

Went in for a routine service and it went great , it was quick and efficient. 

Business response:

Thank you for the 5 stars, William! We’re happy your routine service was handled smoothly and got you back on the road without a long wait. We appreciate you choosing Nissan of Downtown LA. Safe travels! 

ADONAI9494's profile image
ADONAI9494 
a week ago

Victor was awesome and definitely earned 4 stars! He made sure the deal worked in my favor and went the extra mile to keep everything within my budget. I really appreciated his honesty and dedication throughout the purchase process. The only issue I experienced came after the sale. About two months after purchasing the vehicle, with only 5,000 miles on it, the battery died. Victor stepped in and helped get that taken care of. During the multi-point inspection, the technician also discovered that the right rear shock was leak... read more

Business response:

Thank you for taking the time to share such detailed feedback. We’re glad Victor was able to support you throughout your purchase and help with the battery issue, and we appreciate your recognition of his honesty and dedication. We also appreciate your feedback regarding communication during the service process, as keeping customers informed is an important part of the experience we aim to provide. Would you mind reaching out to me directly so I can personally review your concerns and assist you further? Thank you, Ricardo R... read more

Alejandra Carrera's profile image
Alejandra Carrera 
2 weeks ago

Litzy Carranza very professional, communication it’s at max and very detail. I been with here for a while and I had never had an issue with her or anything related with my Nissan Pathfinder if I can give her 10 starts I will definitely give it to her with no Hesitation… proud of Nissan for their good excellent customer service. 

Business response:

Thank you for the wonderful feedback, Alejandra! We’re so glad Litzy has consistently provided you with professional, detailed service and excellent communication. We truly appreciate your continued trust in Nissan of Downtown LA and your kind words about our team! 

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sherwood 
2 weeks ago

The service rep that I worked with, Litzy, was personable and made me feel comfortable with the service that was being performed. I dropped off my car for an oil change but asked about an additional concern, she initially said that the service inspection would be late in the afternoon; however, I got the call early, I approved the additional work, the car was ready by 3:30 or so, and I was out the door by 4:45. 

Business response:

Sherwood, we're happy to hear you felt comfortable and well taken care of by Litzy and our team. We appreciate your business and hope to see you again at Nissan of Downtown LA! Safe travels! 

Jimmy's profile image
Jimmy 
3 weeks ago

Really good service and great customer service. Thank you for helping me on with my car 

Business response:

It’s so good to see this five-star review, Jimmy! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future! 

rckearney21's profile image
rckearney21 
4 weeks ago

Fabian was very helpful and explained everything clearly. I feel confident in the services provided. 

Business response:

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! 

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fbmjr54 
4 weeks ago

Helpful service advisor and very much professional, clean environment with free coffee machine, nice setup. 

Business response:

We're happy you enjoyed our clean facility and helpful, professional team at Nissan of Downtown LA. See you next time for another five-star experience! Safe travels ahead! 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.3 star rating with 4,834 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.