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Nissan of Downtown L.A.

4.4
  • Los Angeles, CA

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,847 reviews
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lizarragaandrez's profile image
lizarragaandrez 
6 days ago

Waiting takes a long time but the service Abd the staff r really good and polite 

Business response:

Thank you for stopping by Nissan of Downtown LA! We appreciate your patience and will work on improving wait times for your next visit. 

deysie489's profile image
deysie489 
a week ago

Very clean everyone’s so friendly and helpful. I will highly recommend it. Will be back sound 

Business response:

You're welcome here any time! Thank you for the kind words and five stars! 

beatbattre's profile image
beatbattre 
a week ago

Exelent service very friendly people The place is very clean There is a waiting room with coffee but theres no cookies 

Business response:

Thank you for choosing Nissan of Downtown LA and sharing your feedback with us. It's wonderful to hear the service was excellent and you enjoyed our waiting area. We'll get on those cookies for next time! 

Jen's profile image
Jen 
a week ago

Nissan of Downtown L. A. takes care of all your car needs. Service department has good service. 

Business response:

Thank you for your kind words, Jen! We look forward to assisting you again at Nissan of Downtown LA! 

avanm's profile image
avanm 
2 weeks ago

I came in for my 10 o’clock appointment at 9:40 am. I was told there were at least 60 customers ahead of me. I waited in the waiting room for 3 hours and had free coffee. Nice coffee machine, many choices. Customer service employees were very nice and helpful. 

Business response:

Thanks so much for the review and for your patience during your visit! It's wonderful knowing you enjoyed the coffee and that our team made the experience a bit more comfortable. We appreciate your understanding and look forward to making your next visit smoother at Nissan of Downtown LA. 

maishahunter34's profile image
maishahunter34 
2 weeks ago

Took them two weeks to figure out what was wrong with my car but they did figure it out. No loaner car or offer of rental . 

Business response:

We’re sorry for any delays, but we’re happy we got to the bottom of the issue. Thank you for choosing Nissan of Downtown LA and for your patience. Let us know if you need anything else. 

Ms Nette's profile image
Ms Nette 
2 weeks ago

Helen provided great service and it didnt not take long for my service dropped it off and it was done with in a couple hrs 

Business response:

We're happy to hear Helen took such great care of you and your car! Thank you for choosing Nissan of Downtown LA and for sharing your experience. We hope to see you again down the road! 

muffsmommy08's profile image
muffsmommy08 
3 weeks ago

I've been dealing with this location for 12 years. I have purchased and received service . They have always been honest, helpful and professional to me. They are some of the most dedicated individuals that I've encountered. I appreciate THE ENTIRE service team (HELEN, ALAN, FABIAN, DAVID, GABRIEL, LITZY AND ONE OTHER GENTLEMAN WHOSE NAME I CANT RECALL). Edi and Arnold in the sales department are great as well!!!! 

Business response:

Thank you for your 12 years of loyalty! We are thrilled to hear our team has consistently provided honest, helpful, and professional service. We'll share your kind words with both our service and sales teams. We truly appreciate your business at Nissan of Downtown LA! 

bennettjohnetta9's profile image
bennettjohnetta9 
3 weeks ago

I like the hospitality environment, and the service I received from David Mara. And also the service on my car, feel very comfortable knowing the work you guy's do on it is excellent. Thank you!! 

Business response:

We’re grateful for your business and your fantastic feedback about David and our team! We hope to see you again at Nissan of Downtown LA. Safe travels! 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,847 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.