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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,888 reviews
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maishahunter34's profile image
maishahunter34 
2 months ago

Took them two weeks to figure out what was wrong with my car but they did figure it out. No loaner car or offer of rental . 

Business response:

We’re sorry for any delays, but we’re happy we got to the bottom of the issue. Thank you for choosing Nissan of Downtown LA and for your patience. Let us know if you need anything else. 

Ms Nette's profile image
Ms Nette 
2 months ago

Helen provided great service and it didnt not take long for my service dropped it off and it was done with in a couple hrs 

Business response:

We're happy to hear Helen took such great care of you and your car! Thank you for choosing Nissan of Downtown LA and for sharing your experience. We hope to see you again down the road! 

muffsmommy08's profile image
muffsmommy08 
2 months ago

I've been dealing with this location for 12 years. I have purchased and received service . They have always been honest, helpful and professional to me. They are some of the most dedicated individuals that I've encountered. I appreciate THE ENTIRE service team (HELEN, ALAN, FABIAN, DAVID, GABRIEL, LITZY AND ONE OTHER GENTLEMAN WHOSE NAME I CANT RECALL). Edi and Arnold in the sales department are great as well!!!! 

Business response:

Thank you for your 12 years of loyalty! We are thrilled to hear our team has consistently provided honest, helpful, and professional service. We'll share your kind words with both our service and sales teams. We truly appreciate your business at Nissan of Downtown LA! 

bennettjohnetta9's profile image
bennettjohnetta9 
2 months ago

I like the hospitality environment, and the service I received from David Mara. And also the service on my car, feel very comfortable knowing the work you guy's do on it is excellent. Thank you!! 

Business response:

We’re grateful for your business and your fantastic feedback about David and our team! We hope to see you again at Nissan of Downtown LA. Safe travels! 

kenya melendez's profile image
kenya melendez 
2 months ago

Excellent service and friendly staff, definitely will be coming back here for my any car services. 

Business response:

It was our pleasure to assist you, Kenya! Thanks for sharing your wonderful experience. Until next time, safe travels! 

Gifford Irvine's profile image
Gifford Irvine 
2 months ago

Courteous and professional staff that answered all of my questions. Wasn’t expecting my car back until the end of the day and it was ready before lunch. 

Business response:

Gifford, thank you for sharing your awesome feedback with our team. It was our pleasure to assist you and get your car done in record time. We appreciate your business and hope to see you again at Nissan of Downtown LA! 

michelleplascencia20's profile image
michelleplascencia20 
2 months ago

I had an amazing experience at this Nissan dealership! Helen was incredibly helpful, knowledgeable, and kind. She went above and beyond to make sure I understood everything about the service I was getting, and her professionalism made the process smooth and stress-free. I truly appreciate her patience and dedication—Helen & Javier are the reason I’ll be recommending this dealership to family and friends! 

Business response:

Michelle, thank you for the awesome review of Helen, Javier, and our team! We appreciate your business, and we look forward to serving you again at Nissan of Downtown LA! 

jasond523's profile image
jasond523 
2 months ago

I was informed everything my car needed. Half of it was done that day and the other half my next oil change. Also, the most critical one that needs to be completed now and why. Unbelievable service! 

Business response:

We love feedback like this! Thank you for choosing Nissan of Downtown LA and for sharing your experience with our team. Give us a call if you need anything else! 

Ladonyiatalley's profile image
Ladonyiatalley 
2 months ago

Great customer service. Last week was my first time arriving without an appointment and they still were able to get me in with no issues and no problems. Great service thank you all.. 

Business response:

We are glad we could assist you quickly and efficiently here at Nissan of Downtown LA. Thank you for your business and for your review. We hope to see you again down the road! 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,888 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is closed now. It will open tomorrow at 7:00 a.m.