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15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"I gave a 4 star rating for my overall experience because..." I gave a 4 star rating for my overall experience because although, I had to return several times after I purchased my car, my salesman and the service(?) guy were very accommodating and helpful. They did everything in their power to keep me happy.
Business response:
We appreciate both your feedback and your patience. Congrats on your new vehicle and thanks for being a member of the Nissan of DTLA Family. Please let us know should you ever need anything. We're here to help. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Will I really recommend u to go to this place really..." Will I really recommend u to go to this place really friendly people make u choose was the best car to take .great deals go if u haven't
Business response:
It pleases us to see that you enjoy your visits with us! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"They did a good job on my car and now its running very..." They did a good job on my car and now its running very smooth i can feel it, but one small detail was forgotten and that was to replace my car key which still shows on the screen as low battery!
Business response:
Hi Jimmy, While pleased to see you had a quality experience, we're disappointed we didn't replace your car key battery. We appreciate you bringing this to our attention and we'll be sure this isn't overlooked next time. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"The Dealership is a great friendly and east place to find..." The Dealership is a great friendly and east place to find a car that fits for each individual. The service department takes the cake they are all very welcoming friendly and honest, even more so quick, on top of everything. And they accommodate the needs and wants of their customers. Thank you so much for your services. Specially Ms Helen, she helped us out quick very friendly!
Business response:
It's a team effort here every day, as we strive to provide our customers with the best service possible. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"The service was great, everytime I come here. Thankful..." The service was great, everytime I come here. Thankful for all the great customer service even during Covid I was able to get all my services needed for my vehicle
Business response:
It makes us so happy to know that you had a smooth service visit! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"Great customer service.. Alan best person to go when..." Great customer service.. Alan best person to go when servicing your car.. best deals...he honored by coupons and made a great customer experience.. Nissan of downtown LA best dealership in town
Business response:
Hi Nancy, we're pleased that Alan took such good care of you and made your experience so quick and painless! We look forward to working with you for many more years to come! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"'SAM' was terrific! Got to me quickly, took care of..." 'SAM' was terrific! Got to me quickly, took care of everything quickly and got me out .. .. Explained everything quickly and was friendly and inviting all morning ~~ THANKS SAM!!
Business response:
Customer satisfaction is our main goal, and it pleases us to hear of your experience with Sam! We appreciate your feedback and hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"My Experience at Downtown Nissan was Great. Edi was..." My Experience at Downtown Nissan was Great. Edi was amazing! He took his time to listen to what I wanted in both my car and Financing.
Business response:
We will be sure to let Edi know about your awesome review! Enjoy your new ride and we can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
"My visit was an excellent experience and was very..." My visit was an excellent experience and was very professional and to the point of sale. I knew what i wanted and it made it an easy and good overall transaction.
Business response:
It's so nice to know that you enjoyed your visit with us! Thanks for choosing us and we look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com
Nissan of Downtown L.A. has a 4.4 star rating with 4,933 reviews.
Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.