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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,915 reviews
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Anna's profile image
Anna 
6 years ago

"Extremely well " As soon I got there, worm welcome. Ask about the reason of visit. All the paperwork’ done very nice and quick. Ask me if I needed an y water and show me the waiting room. Pretty soon I got a message from service advisor if I need anything. He does things that is not his part of duty like adjust the time etc. I cannot ask anymore. I’m very happy. Thanks to my service advisor and the mechanic. 

Business response:

Hi Anna, Thank you for this stellar review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

AIRA0530's profile image
AIRA0530 
6 years ago

"Awesome!" The people at down town Nissan are very helpful and knowledgable. Very good costumer service and friendly. Especially the guy in service Dennis. Very good guys! 

Business response:

We cannot thank you enough for taking the time to share your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

juanisabel1207's profile image
juanisabel1207 
6 years ago

"Great place to get a new car" They have really good service and the employees are very helpful, I couldn’t be happier with my new car thank you very much, Javier. 

Business response:

Hi Juan, We cannot thank you enough for taking the time to share your experience with us! We couldn't be happier to see that Javier went above and beyond to provide you with a quality experience. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

CULBERT63's profile image
CULBERT63 
6 years ago

"Ace is the Greatest!!!!" My interaction with Ace was Wonderful, he's knowledgeable, warm friendly and gets the job done.. I wont go anywhere else. Thanks Ace for being the best repersentation of Downtown Nissan. See you soon. Sheryl Culbert 

Business response:

Thank you for writing this fantastic review! We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

MAX2430's profile image
MAX2430 
6 years ago

"Car repair" Great service by Ace, he worked with my budget, he did everything he could to keep me happy with the service and price. I am definitely coming back because of him. Thank you Ace!!! You are a rock star!. 

Business response:

We cannot thank you enough for taking the time to share your experience with us! Ace is an outstanding asset to us here and always makes sure our customers go home happy. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

Enriquerios.d's profile image
Enriquerios.d 
6 years ago

"David's amazing help." The whole oil change was for my mothers car. I have nothing bad to think off. David was polite, fast and very professional. As we left the car in his care, i was offered a ride to were if I needed to go somewhere. So far the car hasnt any problems. As far as oil change goes :). Even their work service time was quick. Thankd nisan been owning nisans since 05. Still mega happy. 

Business response:

We want you to know how much we value your generous 5-star review! We're glad to have David on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

FORGET_FULL2008's profile image
FORGET_FULL2008 
6 years ago

"Good Day" Every time I come in for my vehicle service and Ace is around it's gonna be a good day. You he is gonna take car of you and help you out however he can. 

Business response:

Your review is why we do what we do. Thank you so much for reaching out to us. We're more than happy to hear that your experience was nothing short of stellar. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

MARISOL's profile image
MARISOL 
6 years ago

"Awesome " Went in for service did let them know there was a weird noise out of the car they did take care of it i took them on the drive to show them where the noise was coming from and they did let me know why it was happening it did make me feel at ease when getting my car back really felt taken care of 

Business response:

Hi Marisol, Thanks for taking the time to share your experience with us! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We look forward to serving you again soon and thank you for visiting Nissan of Downtown LA! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

FROBLES87's profile image
FROBLES87 
6 years ago

"Peace of Mind" I always have peace of mind when, I get my Rogue serviced at Nissan of DTLA. The staff is always helpful, from Services to Receptionist everyone is professional, kind and respectful. 

Business response:

Thank you for both this review and your business. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,915 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.